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Technical Business Operation Lead - Seychelles At IBM

Date Posted: 14/Sep/2013
Deadline: 30/Sep/2013

Job description

Support CSM from TBO competency perspective in multiple roles they are:

-Create MIS/CWN Report
-Check Daily cdrs Decoding/Processing/Rating
-Adhoc Reports
-Run Daily Roaming Operations
-EUS on Billing queries
-Send MIS Reports to Business or Local Teams
-Monitoring DB
-Manage all Applications
-Liaise with vendor for support
-Attend meeting on customer's fulfilment

 

Required

  • Bachelor's Degree
  • At least 3 years experience in Prepaid service and tariffing
  • At least 3 years experience in Business Application, Pretups and Oracle ERP
  • At least 3 years experience in Postpaid system (Eulogy, etc.)
  • At least 3 years experience in Reporting, CDR analysis, MIS and Business intelligence, Datawarehouse, etc.
  • English: Fluent

Preferred

  • Master's Degree
  • At least 5 years experience in Prepaid service and tariffing
  • At least 5 years experience in Business Application, Pretups and Oracle ERP
  • At least 5 years experience in Postpaid system (Eulogy, etc.)
  • At least 5 years experience in Reporting, CDR analysis, MIS and Business intelligence, Datawarehouse, etc.

 

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