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CB CDD Operations Assistant At Standard Chartered Bank

Date Posted: 04/Nov/2013
Deadline: Not Specified

 

Job Description

To ensure Periodic review is carried out on Customers who are due for review. 

ü To ensure review of all alerts on Detica DRR 

ü To follow up with appropriate RM's on their DRR status and review 

ü To provide appropriate reports and escalation to key stakeholders.

Key Roles & Responsibilities

DETICA DRR: 

• To ensure review is performed on alerts on Detica DRR 
• To ensure status of pending alerts is communicated to stakeholders 
• To ensure letters are sent to customers with overdue alerts 
• To ensure hard and soft holds are placed on overdue accounts 

PERIODIC REVIEW: 

• To ensure that periodic review is carried out on customers who are due for review 
• To ensure status of pending review is communicated to stakeholders 
• To ensure completed accounts are sent to the hub to amend review date 
• To ensure letters are sent to customers who are overdue for review 
• To ensure hard and soft holds are placed on overdue accounts

 

Qualifications & Skills

• University Degree and 1 year experience in relevant field. 
• A  knowledge of banking practices with relevant working experience CDD will be an added skill. 
• Must be customer-oriented, as a primary responsibility is to ensure that the unit provides a high standard of customer service. 
• Good inter-personal skills. 
• Ability to manage the operation of computer systems 
• Microsoft skills – Spreadsheets and word processing. 
• Good organization skills. 

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Method of Application

Interested and qualified? Click the Apply now button to send your application

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