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Graduate Offline Agent For IROKOtv (100 Positions)

Date Posted: 20/Sep/2016
Deadline: Not Specified

ROKO is Africa's leading entertainment technology company. Launched in 2010, by Jason Njoku and Bastian Gotter, it is one of the most talked about African internet start-ups, thanks to its flagship Nollywood movie platform iROKOtv. Head quartered in Lagos, Nigeria, the company has pioneered Video-On-Demand for Nollywood content (Nigerian movies) and has aggregated the world's largest online catalogue of African content, totalling 10,000+ hours.

Job Title: Offline Agent for IROKOtv

Job description

 JOB TITLE -  Offline Agent for IROKOtv

3 Month Fixed Term Contract - Possibility for Extension 

100 Positions available 

 

TEAM MISSION STATEMENT

  • To subscribe new customers in Nigeria to IROKOtv
  • To educate and train visitors/customers in Nigeria on how to use IROKOtv

POSITION SUMMARY

To attract visitors to IROKOtv booths, provide point of sales assistance, and sell IROKOtv subscriptions!

DUTIES & RESPONSIBILITIES

  • Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
  • Teaching booth visitors how to download and use the IROKOtv app
  • Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
  • Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
  • Managing cash transactions and remitting cash balances to IROKOtv
  • Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
  • Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
  • Achieving and maintaining proficiency with our escalation matrixes
  • Consistently staying up-to-date with new IROKOtv products/services
  • Providing weekly reports on customer feedback to management

REQUIREMENTS

  • Previous sales or customer service experience is a PLUS!
  • Must-be friendly and fluent in English
  • Should be familiar with smartphones (Android) and mobile applications

 Salary 

  • N40,000+ On target bonus scheme

Method of Application

Interested and qualified? Click the Apply now button to send your application

Apply Now  





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