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Marketing/Customer Care Executive At AFM Recruit

Date Posted: 18/Mar/2017
Deadline: Not Specified

Afm recruit is a recruiting firm based in lekki phase 1 we are looking to hire a MARKETING/CUSTOMER CARE EXECUTIVE for a prestigious client in the Lekki Area.

SUMMARY:

A marketing customer service executive is responsible for creating a positive image for a brand, a company or its products. This could include identifying potential customers, communicating with said customers through social media channels or finding the right way to advertise products to a certain demographic. The customer service aspect might involve overseeing company representatives who communicate directly with customers through social media, email correspondence, over the phone or in writing. In some cases, managers may also communicate with customers to learn more about common complaints and address those issues on a large scale.

RESPONSIBILITIES:
• The candidate will be involved in the Marketing and Sales of product of the organization.
• Client Service/ Customer Care- the candidate will have to learn on how to deal with clients in respect to the service of the company.
• The candidate will have to deal with the Customer Relationship and Management,
• You will have to develop Business development Strategies that will be so convenient to market the organization in a very suitable manner
• Drive marketing communications campaign and strategies.
• Advertising/Marketing Communication across the various social media platform that exist.
• Client Relationship Management
• Generate sales lead and contacts that will lead closed sales
• Account and bills reconciliations with clients
• Deal with incoming customer enquiries and assisting the sales force with daily sales administration activities.

REQUIREMENT:

• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritise, and manage time effectively
• High school degree

Method of Application

Interested and qualified? Click the Apply now button to send your application

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