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Client Services Manager At Skyview Communications Limited

Date Posted: 12/Sep/2017
Deadline: Not Specified

Skyview Communications Limited, is currently recruiting suitably qualified candidates to fill the position below:

Client Services Manager

Employment Type: Full-time
Job Functions: Management Art/Creative Advertising 

Job Description

  • Building and maintaining relationships with clients and key personnel within customer companies.
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Letting customers know about other products the company offers.
  • Attending meetings with clients to build relationships with existing accounts.
  • Achieving client relationship targets and KPI’s as set by the Head of Sales.
  • Working closely with Account Managers and Sales Consultants.
  • Escalating and resolving areas of concern as raised by clients.
  • Carrying out client satisfaction surveys and reviews.
  • Monitoring company performance against service level agreements and flagging potential issues.
  • Updating the CRM and ensuring account managers are aware of changes within clients.
  • Passing leads to the sales team and following up on progress.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.

Method of Application

Interested and qualified? Click the Apply now button to send your application

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