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Retail Development Executives (West/Lagos/North/East) At Fan Milk Plc

Date Posted: 18/Sep/2013
Deadline: 30/Sep/2013


Accountable for developing and maintaining of relationships in the retail outlets excluding Key Accounts within area of coverage.
Accountable for ensuring that all sales drivers are in place in area of coverage.
Accountable for the master data for all customers within his/hers portfolio.
Interact with customers in all retail sales channels except within designated area to ensure organic growth of sales per sales point for all Fan Milk product. Supervises and provides day-to-day support to franchise takers including (but not limited to); 

  •                    Attends to request for new sales equipment. Monitors sales performance of indoor sales points.
  •                    Monitors and reports equipment failure/break-down to Service Team.
  •                    Monitor and report on sales equipment compliance with franchise and outlet contracts.
  •                    Find new outlets and link to nearest Franchise taker. 

Act as point of liaison between Fan Milk Channel Managers and customers.
Supports Marketing department in planning for and execution of marketing campaigns and capturing marketing information and market data regarding Fan Milk and competitors performance.
Drive Franchise Taker behaviour by convincing and supporting customers to use ;

  •                  Central order office for order handling.
  •                  Cashless payment options
  •                  Customer care function for any support request

Support sales development team in identifying new customers or potential franchise takers

(Key Performance Indicators):

Sales budget for area of coverage.
Customer Master Data.
Development of new Sales Points.
Asset Management Customer Satisfaction

(IPE Factor: Knowledge):

The ideal candidate: Must be an outgoing and convincing personality, with a sense of urgency, who can communicate at all levels and persuade key stakeholders in to the right course of action.
Must be a graduate.
Must have broad experience with a structured approach to customer relationship management and business development.
Must have excellent entrepreneurial and commercial awareness.
The Ideal person must have financial and business acumen.
Must have in-depth knowledge of the FMCG market.
Negotiation Skills.
Must have a minimum of 2years relevant experience in FMCG industry.
Must be able to work in any part of the country(Ibadan/Lagos/North/East) Applicants must be resident in these areas.

Applicants should indicate area/region of their choice on the top of their Curriculum Vitae while applying.



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