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Value Added Service Administrator _Malawi At IBM

Date Posted: 19/Sep/2013
Deadline: 30/Sep/2013

 

Job Description

Mvoucher/Pretups system daily health check and ensuring availability to all outlets i.e. call centre and customer care and to all agents. Me2U system administration, user management, ensuring correct limits are configured in the database. Oracle and mysql database administration; ensuring database health checks and optimal performance. Voice bundles- development of new voice bundles in timely manner as per business requests, troubleshooting and resolving all voice bundle related issues and complaints raised. Backup of the various VAS system (Mvoucher, Voice bundles, KYC, Content) databases and applications. Reporting on various EVD related issues to IBM group and submitting requested various documentation in time to the Group EVD representative. Resource monitoring for the various VAS nodes and ensuring sufficient resources are available for the IBM in scope VAS nodes.

Required

  • Bachelor's Degree
  • At least 3 years experience in Thorough knowledge in Oracle database administration; database partitioning in a windows environment, Windows server system administration and a full understanding of the windows log and services mgmt
  • At least 3 years experience in Expertise in Linux systems; server resource management,OS and application installation, and some basic network and IP configuration in Linux
  • At least 3 years experience in Knowledge of mysql database, php, perl, httpd and other web services.
  • English: Fluent



Preferred

  • Information Technology
  • At least 5 years experience in Thorough knowledge in Oracle database administration; database partitioning in a windows environment, Windows server system administration and a full understanding of the windows log and services mgmt
  • At least 5 years experience in Expertise in Linux systems; server resource management,OS and application installation, and some basic network and IP configuration in Linux
  • At least 5 years experience in Knowledge of mysql database, php, perl, httpd and other web services.



IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Company Description

IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become "smarter" as the planet becomes more digitally interconnected. This includes working with organizations and governments to build systems that improve traffic congestion, availability of clean water, and the health and safety of populations. IBM invests more than $6 billion a year in R&D, just completing its 18th year of patent leadership. IBM Research has received recognition beyond any commercial technology research organization and is home to 5 Nobel Laureates, 9 US National Medals of Technology, 5 US National Medals of Science, 6 Turing Awards, and 10 Inductees in US Inventors Hall of Fame. The company was behind the inventions of the PC; SABRE travel reservation system; UPC codes, Watson, the Jeopardy!-playing computing system, and much more.

 

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