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CIT Operations Officer At RS Hunter

Date Posted: 22/Oct/2013
Deadline: Not Specified

 

Job Purpose:

Support the company’s CIT operations by ensuring proper management of the CIT business processes and exceptional service delivery; in maintaining office systems and supervising core CIT staff.

 

Key Responsibilities:

  • Assist in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; assisting in preparing and completing action plans
  • Contribute to the implementation of operational, quality, and customer-service standards by ensuring that daily reports from the CIT team members are properly documented and followed up with the CIT manager.
  • Ensure safe CIT operations by initiating and carrying out proper planning before and during any CIT operation.
  • Monitor out of office CIT operation activities through proper communication methods
  • Assist in resolving problems that may arise with the day to day CIT operations
  • Provide information that will be used in completing audits; identifying trends; determining system improvements and implementing change.
  • Ensure information security and confidentiality at all times.
  • Supervise junior staff of the CIT division to ensure that operations in the department are thoroughly carried out.
  • Identify new and alternative ways for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Assist in the designing and implementation of  CIT policies by ensuring that operational policies are realistic; ensuring that the laid down standards and procedures are adhered to both in the company premises and in any other location where CIT operations are being carried out; measuring results against standards; making necessary adjustments.
  • Complete operational requirements by scheduling and assigning employees; following up on work tasks and expected results.
  • Assist in maintaining discipline in the CIT team by constantly ensuring that company HR standards on discipline and work ethics are constantly maintained.
  • Contribute to team effort by accomplishing related results as needed.

 

Knowledge & Skills:

  • Minimum of 3 years in Business Management/ Operations role, familiar with service-based office environment,
  • Administrative skills, writing & reporting skills, scheduling, proficiency in the use of Microsoft Office suite.
  • Organization & time management skills, planning/ detailing ability, ability to maintain equipment.
  • Good communication skills, problem solving skills, proactive problem solving skills as well as ability to give accurate feedback.
  • Must be able to gather and analyse information; possess investigative skills, high level of initiative as well as ability to maintain a high level of accuracy.

 

Method of Application

Interested and qualified? Click the Apply now button to send your application

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