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Financial Institutions(FI) Relationship Manager (BANKS/DFIs) At Stanbic IBTC Bank

Date Posted: 21/Oct/2013
Deadline: Not Specified

Position Description

•Position SIBTC/Standard Bank as the premier bank in Nigeria and across Africa
•Increase the level of our Bank’s  product penetration to the coverage client base;
•Increase the volume/share of wallet of existing business from our coverage client base;
•Retain existing business with our coverage client base by ensuring (1) feedback to Product Houses of issues concerning the product/service etc (2) extending a relationship to the client that facilitates a superior level of service (3) ensuring pricing for the products used by the client is based on a greater understanding of the value of the relationship;

Target Client
Offshore Banks, Local and Global DFIs

•Forge relationships with the clients that give us some benefit of loyalty, sound reputation and regard; 
•Develop and align detailed client marketing plans (with inputs from the GM, TPS, Risk and IB coverage) and drive the client’s pricing and ROE (including relevant drivers e.g. risk grade, industry outlook, etc.)
•Ensure that your clients are provided with a consistent and quality coverage model across all the jurisdictions in which we touch them/their subsidiaries and on all the products on which we interact with them  
•Professionalism in all interactions with the clients (measured in quality of correspondence with the client, conduct, ability to resolve difficult issues while retaining relationship etc);
•Facilitate the Compliance and Credit process by providing the necessary access to compliance and credit information on the client and the understanding to allow for appropriate risk decisions to be taken, this may include participating in the credit discussion at PCC and or Credit Committee;  
•Track deal/product approval and execution processes to ensure that any “log jams” are escalated and resolved at relationship level in need and to be satisfied that Product Houses have delivered in accordance with Pitches/RFPs etc;
•Coordinate relevant programmes for each client (including entertainment and economic/sector road shows) and participate in key decision making activities by the client to ensure that the bank is included in any request of advisory and financing services
•Review the pricing of our offering to our clients at relationship level to ensure that silo product pricing does not create overall relationship value destruction;


Method of Application

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