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HR Ooperations Analyst At Citi Bank

Date Posted: 29/Oct/2013
Deadline: Not Specified


Job Description

Brief Description of the Organization

 The position holder is responsible for the daily HR Shared Service related tasks (non-pay roll) and assists and supports HR Generalists in Human Resources related work by maintaining administrative tasks.

ISA18_HR Ooperations Analyst-13047477


Possesses and applies a basic knowledge of HR Shared Service policies, practices and regulations in the completion of moderately complex assignments.

·         Works with minimum supervision, conferring with superior on unusual matters.

·         Oversees administration of all HR Shared Service policies and procedures.

·         Provides administrative support to any collective employee representative bodies.

·         Liaises and advise on basic employee/HR queries.

·         Oversees upkeep of HR Shared Service documentation relative to policies and other templates either hard/soft copies under instruction of others.

·         Provides administrative input into any HR Shared Service projects/initiatives.

·         Works with other stakeholders to ensure HR Shared Service procedures run smoothly.

·         Recommends appropriate actions to resolve identified problems.

·         Assesses workflow issues and redirects work as necessary to ensure operating schedules are met.

·       Develops statistical reports and control records relating to assigned projects or operational area supported.

·       Provides subject matter expertise to related projects.

·       Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.

·       Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. 

·       Identifies policy gaps and formulates policies. 

·       Interprets data and makes recommendations.

·       Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices.

·       Limited but direct impact on the business through the quality of the tasks/services provided.

·       Develops working knowledge of industry practices and standards.

Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity



·         High School or apprenticeship within Banking/Finance

·         Bachelor Degree in Finance would be appreciated

·         At least 2,3 years’ experience in HR / HR Shared Service wok


Method of Application

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