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Analyst.SIM Reg Operations At Etisalat

Date Posted: 03/Nov/2013
Deadline: Not Specified


Job Summary

  • Provide operational and administrative support to the Regional Distribution Manager (dotted line to Manager-SIM Registration Operations) to ensure smooth day-to-day running of SIM Registration teams in assigned Region


Principal Functions


  • Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in assigned Region to ensure delivery on set subscriber registration targets 
  • Assist Regional Distribution Manager to manage SIM Registration Supervisors in assigned Region 
  • Ensure responsible usage and safekeeping of all SIM Registration equipment/ tools in assigned Region 
  • Provide and co-ordinate first-line systems support for SIM Registration issues in assigned Region 
  • Ensure timely escalation and resolution of all SIM Registration-related issues and queries in assigned Region 
  • Assist SROs in timely pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets 
  • Track, audit and visit Trade and SIM Registration outlets and hot-spots 
  • Prepare and ensure timely delivery of all reports required from SIM Registration outlets for attention of Regional Distribution Manager and SIM Registration Operations Manager 
  • Gather information on competition activities in SIM Registration and collate information for attention of HQ team 
  • Perform any other duties as assigned by the Specialist-SIM Registration Operations

Educational Requirements


  • First degree or its equivalent in a relevant discipline

Experience, Skills & Competencies


  • Minimum of one year post NYSC relevant work experience.


Method of Application

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