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Assistant Facilities Manager At Jones Lang LaSalle

Date Posted: 21/Dec/2013
Deadline: Not Specified
  • Specialization Admin / Finance
  • Industry
  • Experience 0 year(s)
  • Location Nigeria

Job description
Assistant Facilities Manager

Jones Lang LaSalle is a financial and professional services firm specialising in real estate services and investment management. Our more than 40,000 people in more than 1,000 locations in 70 countries serve the local, regional and global real estate needs of those clients, growing our company in the process.
Jones Lang LaSalle’s Integrated Facilities Management (IFM) platform brings together multiple service lines to support a comprehensive solution for clients. As the leading global provider of facility and operations management services to corporations, institutions and investor clients around the world, Jones Lang LaSalle was recently selected as one of the 2011 Global Outsourcing 100 by The International Association of Outsourcing Professionals (IAOP) as well as the best overall provider of corporate real estate services by the Watkins 2011 Survey of Corporate Real Estate Service Providers.

As the world of real estate changes, IFM continues to evolve to accommodate the changing environment that companies face.   The best-in-class service lines that support the IFM platform include call center services,  engineering & operations,  energy & sustainability services, supply chain management and contract administration, client accounting, technology, legal and human resources.

Role summary
The Assistant Facilities Manager will assist the Facilities Manager in managing the tactical delivery of total FM services across a portfolio of corporate offices. The AFM will be the on-site key point of contact for the key stakeholders &/or client in the absence of the Facilities Manager. The responsibilities will include supervising the on-site facilities team and contractors, site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.

Client/Stakeholder Management
Deliver excellent customer service to meet on-site client’s expectations
Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
Monitor procedures to ensure client’s expectations are conveyed and worked upon
Procurement & Vendor Management
Manage multiple vendors including hard and soft skills to deliver services on time and within budget
Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices
Contracts Management
Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics
Monitor expiry of contracts and initiate re-procurement if needed
Continually assess contracts to ensure best value delivered to the client
Finance Management / Cost Control / Profitability
Ensure that the site’s financial operations are meeting targets and control requirements
Assist and monitor financial processes to ensure account payable procedures are followed at all times
Health & Safety Management
Implement and manage safety procedures to ensure the provision of a safe working environment
Ensure compliance with statutory regulations on fire, health and safety standards
Site Operations Management
Implement Industry Best Practice operations
Assist and monitor to ensure all building procedures and performance measures are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Seek ways to reduce costs and improve operational standards
24/7 emergency call support and site attendance is required
Risk Management
Assist in the implementation and management of a property risk management program
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines,  procedures and strategies
Achieve Key Performance Indicators and Service Level Agreement targets
Min. 2 years of experience in facilities, property management, hospitality or related field
Experience of working in banking/financial services environment
Knowledge of local health and occupational safety requirements
Knowledge of critical facilities
Knowledge of vendor management for specialized services
An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
Proven capacity to understand and interpret commercial contracts
Strong budget management and financial analysis skills
Client Focus & Relationship Management
Ease of interaction with a wide range and wide level of client staff
Ability to manage conflict and balance between client and firm requirements
Has a customer-oriented attitude
Demonstrates proactive & professional approach to customer service
Project Management & Organizational Skills
Excellent planning & organizational skills to prioritize work and meet tight deadlines
Proven ability to manage multiple and complex operational matters on a daily basis
Problem Solving & Strategic Thinking
Capacity to deal with ambiguity and solve complex problems effectively
Analytical, proven ability to solve problems using a quantitative approach
Proven ability to employ holistic approaches and looks at long term solutions
Other Personal Characteristics
Demonstrated superior people management skills – ability to lead team effectively, train them well, and promote open, constructive and collaborative relationships at all levels
Strong communicator – Good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
Passion for quality – has an eye for detail to make sure the best delivery of services
Self-motivated; confident & energetic
Ability to effectively deal with stressful situations
Flexible – able to adapt to rapidly changing situations
Strongly goal-oriented – able to focus on meeting all performance targets
Is a team player – able to cooperate and work well with others to meet targets
Proven ability to initiate and follow through with improvement initiatives
Exhibits honesty & trustworthiness
Jones Lang LaSalle is an Equal Opportunities Employer and encourages applications from all sections of the community.

Method of Application

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