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Retail Manager At Schneider Electric (3 Locations)

Date Posted: 16/Dec/2013
Deadline: Not Specified

Retail Manager

Job Purpose: 

To ensure growth and profitability of the business achieved by sales reps in the team. 



Principal Accountabilities: 

• Set-up and follow up Sales Reps performance through weekly meeting 

• Adapt/optimize visit-roadmaps (installers’ portfolio/ sales rep, segmentation of installers, frequency of visits and content (weekly brief, monthly commercial focus…) 

• Build individual action plans for the Sales Reps 

• Train Sales Rep on field and monitor compliance with sales processes 

• Accompany Sales Reps to visit key customers 

• Supervise organisation of trainings for Installers. 

• Set-up and follow up sales rep performance 

• Adapt/optimize visits roadmap (installers portfolio/ sales rep…) & content (weekly brief, monthly commercial focus…) 

• Ensure ambitious target setting & monitor closely for performance. 

• Coach the Field Sales force for performance per the set targets and build a winning spirit within team. 

• Ensure streamlined implementation of the customer strategy at POS in order to further build market share. 

• Prepare and lead the Sales Team Meetings with focus on results vs. targets set. 

• Identify & implement actions for closing possible results gaps in the concerned POS when they occur. 

• Define guidelines for coverage planning. 

• Follow up of field budgets versus incremental sales per representative. 

• Build excellent relationships with the regional/local responsible manager of the concerned customers. 

• Gather and provide competitive information to headquarters on a regular and continuous basis. 

• Evaluate sales reps on personal performance and contribution based on facts and observable data

Education & Experience: 

• A good University degree 
BSc. Electrical engineering or technical degree 

• Approximately 5-7 years relevant experience 


Knowledge 

• Preferably prior field service experience. 

¾ Preferably with some building industry experience 

¾ Knowledge of electrical sector 

¾ Retail business knowledge 

¾ People / sales force management 

• Experience with Customer relationship management tools. 


Skills 
• Excellent communication skills (verbal and written – fluent English). 

• Excellent customer service skills. 

• Demonstrate good self control whilst working under pressure. 

• Good self organizational and motivational skills. 

• Commercial awareness. 

• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics. 

• Customer Management and Selling Essentials 

• Implementing the Customer / Channel. 

• Implementing the Customer / Channel plan. 

• Developing Customer Relationships. 

• Developing the Customer Development Infrastructure and Organisation. 

• Business Strategy and Formulation. 

• Business Planning and Implementation. 

• Project Management. 

• Change Management. 

• Negotiation.

 

Send CV.Resume to [email protected]







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