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Affiliate Coordinator At Global Profilers

Date Posted: 08/Jan/2014
Deadline: Not Specified
  • Specialization Admin / Finance
  • Industry
  • Experience 0 year(s)
  • Location Nigeria

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for an Affiliate Coordinator for our client who is an Online Travel Agency company.

The Affiliate Coordinator will be responsible for the following:
Working with team members to acquire genuine affiliates (resellers of travel products),inviting them for training and ensuring that their accounts are activated in time

Coordinating the activities of Affiliates Relationship Managers (ARM) to ensure high productivity

Furnishing management and relevant stakeholders with a a daily / weekly report of the Affiliates Help Desk

Motivating  each ARM / the entire team to meet their weekly and monthly target

Identifying challenges faced by affiliates and engaging relevant units to provide solutions

Ensuring that all enquiries, requests and complaints channeled to the Affiliates Helpdesk via the call centre, e-mail  chat are attended to thereby eliminating incidents of dropped calls and unattended mails /chat

Monitoring competitor’s affiliates programmed in a bid to surpass them and Coming up with effective affiliates’ retention strategies in order to reduce churn to the barest minimum

Method of Application

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