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Hamilton Lloyd And Associates Recruiting For A World-class Integrated Logistics Company

Date Posted: 26/Jan/2014
Deadline: 31/Jan/2014

Hamilton Lloyd and Associates - Our client offers a world-class integrated logistics service that spans across the supply chain. Being specialists in importation, exportation and transportation, they offer a comprehensive service that can expertly transport freight by land, sea or air. 

Due to the expansion of the company, it has decided to hire a Dealer.

Dealer
Reports to: Team Leader Logistic



Role
to handle all import formalities on behalf of the customer within the lead times as given by the customer or company.

 

Responsibilities:

Stakeholder External :

Liaising with banks, inspection agents, freight forwarders, transporters and clients

Stakeholder Internal :
Interacts with all relevant departments in order to achieve customers expectation and service excellence.

Process:

  • Receive, review, process and follow-up on pre-clearance import documentation for an assigned base of clients to ensure all required documents are in line with legal requirements and guarantee a timely delivery within or surpass the customer expectation.
  • Import documentation (Form M, RAR ) processing with the banks on behalf of clients and supplier follow-up
  • Provide excellent and timely customer service by informing clients on status of documentation and goods.
  • Daily monitor progress of documentation and goods and timely resolve any issues at hand or escalate to team leader in order to meet or surpass delivery of goods within customer expectation.
  • Suggest solutions to anticipate and reverse any under-performance against service/cost standards and targets set for the logistics team
  • Reporting to the team leader on daily activities
  • Participate fully with other team members in day to day operation of team including setting priorities, organizing, scheduling work and problem solving.

 

 People-Management:
Contribute to a culture within the team that nurtures and encourages service, excellence, quality and a mindset of getting it right on the first time

Competencies:

  • Customer Orientation: Is focused on identifying and meeting customer needs. Acts to establish a successful long-term business partnership with internal and external customers.
  • Business Acumen: Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to establish clear priorities for actions and to increase the performance and profitability of the company.
  • Cross Border Thinking: Thinks and acts across boundaries (e.g. between processes, units). Respects different cultural values. Helps the integration of our company through proactive information sharing.
  • Constructive Challenge: Contributes to an environment where people at all levels stand up for their ideas and where the status quo can always be challenged for the better
  • Commitment to Excel: Challenges self and others to exceed standards and achieve extraordinary results, striving for best in class. Is not easily deterred when obstacles or delays are encountered. 

 

Skills

  • Communication: Communication Skills (English), spoken and written
  • IT: Versatile with Microsoft Office (Excel, Word, Access, PowerPoint)

Profile
In respect of the ideal candidate profile:

  • Minimum of 4 years of experience as a junior within the company or within similar role at any other company
  • Bachelor’s Degree or equivalent education.


 

 

Senior Dealer

Reports to: Team Leader Logistic

Role
to handle all import formalities on behalf of the customer within the lead times as given by the customer or company. In addition provides specialist support and expertise to the logistic team in the resolution of service issues and improvement of work practices.

Main Responsibilities:

Stakeholder External :

  • Liaising with banks, inspection agents, freight forwarders, transporters and clients

Stakeholder Internal:

  • Interacts with all relevant departments in order to achieve customer’s expectation and service excellence.

Process:

  • Receive, review, process and follow-up on pre-clearance import documentation for an assigned base of clients to ensure all required documents are in line with legal requirements and guarantee a timely delivery within or surpass the customer expectation.
  • Import documentation (Form M, RAR ) processing with the banks on behalf of clients and supplier follow-up
  • Provide excellent and timely customer service by informing clients on status of documentation and goods.
  • Daily monitor progress of documentation and goods and timely resolve any issues at hand or escalate to team leader in order to meet or surpass delivery of goods within customer expectation.
  • Suggest solutions to anticipate and reverse any under-performance against service/cost standards and targets set for the logistics team
  • Reporting to the team leader on daily activities
  • Participate fully with other team members in day to day operation of team including setting priorities, organizing, scheduling work and problem solving.
  • Review work of junior dealer & dealer and provide feedback on quality of work
  • Train junior dealer and dealer on work practices in order to improve overall quality and service performance of the logistic activity

 

People-Management:
Contribute to a culture within the team that nurtures and encourages service, excellence, quality and a mindset of getting it right on the first time

Competencies:

  • Customer Orientation: Is focused on identifying and meeting customer needs. Acts to establish a successful long-term business partnership with internal and external customers.
  • Job expertise: Demonstrates the knowledge and skills needed to do the job at a high level of accomplishment. Keeps abreast of current developments and trends in own field of expertise and knows where to get expert advice.
  • Company knowledge: Keeps up-to-date on the capabilities and advantages of the company's services, products and network. Understands the company‘s organization, strategy, policies and work practices. Effectively handles queries, which arise.
  • Teamwork: Works cooperatively with others to achieve group goals. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.
  • Planning and Organizing: Plans a course of action to accomplish high-priority goals. Monitors progress. Anticipates problems and revises plans to meet changing circumstances.
  • Constructive Challenge: Contributes to an environment where people at all levels stand up for their ideas and where the status quo can always be challenged for the better
  • Commitment to Excel: Challenges self and others to exceed standards and achieve extraordinary results, striving for best in class. Is not easily deterred when obstacles or delays are encountered.

Skills

  • Communication: Communication Skills (English),spoken and written
  • IT: Versatile with Microsoft Office (Excel, Word, Access, PowerPoint)

Profile
In respect of the ideal candidate profile:

  • Minimum of 6 years of experience as a Dealer within the company or similar role at any other company
  • Bachelor’s Degree or equivalent education. 

 

How to apply:


Apply only if you meet the stated requirements.
Qualified candidates should forward their CV's to: [email protected]

 

 

Junior Dealer

Reports to: Team Leader Logistics

Role
to support the dealer in handling all import formalities on behalf of the customer within the lead times as given by the customer or company.

Main Responsibilities:

Stakeholder External :
Liaising with banks, inspection agents, freight forwarders, transporters and clients

Stakeholder Internal :
Interacts with all relevant departments in order to achieve customers expectation and service excellence.

Process:

  • Receive, process and follow-up on pre-clearance import documentation for an assigned base of clients to ensure all required documents are in line with legal requirements and ensure a timely delivery.
  • Import documentation (Form M, RAR ) processing with the banks on behalf of clients and supplier follow-up
  • Provide excellent and timely customer service by informing clients on status of documentation and goods.
  • Daily monitor progress of documentation and goods and timely resolve any issues at hand or escalate to team leader in order to meet or surpass delivery of goods within customer expectation.
  • Suggest solutions to anticipate and reverse any under-performance against service/cost standards and targets set for the logistics team
  • Reporting to the team leader on daily activities
  • Participate fully with other team members in day to day operation of team including setting priorities, organizing, scheduling work and problem solving.

 

 People-Management:
Contribute to a culture within the team that nurtures and encourages service, excellence, quality and a mindset of getting it right on the first time

Competencies:

  • Customer Orientation: Is focused on identifying and meeting customer needs. Acts to establish a successful long-term business partnership with internal and external customers.
  • Business Acumen: Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to establish clear priorities for actions and to increase the performance and profitability of the company.
  • Cross Border Thinking: Thinks and acts across boundaries (e.g. between processes, units). Respects different cultural values. Helps the integration of our company through proactive information sharing.
  • Constructive Challenge: Contributes to an environment where people at all levels stand up for their ideas and where the status quo can always be challenged for the better
  • Commitment to Excel: Challenges self and others to exceed standards and achieve extraordinary results, striving for best in class.
  • Is not easily deterred when obstacles or delays are encountered

 

Skills

  • Communication: Communication Skills (English),spoken and written
  • IT: Versatile with Microsoft Office (Excel,Word,Access,PowerPoint)

Profile
In respect of the ideal candidate profile:

  • 3 years + experience within the company or any other logistic, financial company
  • Bachelor’s Degree or equivalent education.


How to Apply: 
Apply only if you meet the stated requirements.
Qualified candidates should forward their CV's to: [email protected] .
Please indicate job title and location as subject of the mail and only qualified candidates should apply.
Please note that only shortlisted candidates will be contacted if you have not been contacted within 2 weeks of the closing date,

 

 

 

 







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