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Retail Manager At Global Profilers

Date Posted: 20/Jan/2014
Deadline: Not Specified

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Retail Manager for our client who is a Multinational FMCG.


RESPONSIBILITIES:

  • Ensure proper management and reporting of merchandised and non- merchandised stock

 

  • Responsible for overall housekeeping- Ambience, Cleanliness, Shop merchandising, layout and customer traffic flow, appearance of store staff, image and ergonomics

 

  • Manage budget, costs and overheads, and all factors affecting the profitability of the store

 

  • Drive and ensure Target achievement

 

  • Ensure Reports are timely and accurate

 

  • Ensure excellent customer service is experienced at all times.

 

  • Manage and motivate staff; also with support from HR, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc.)

 

  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

 

  • Utilize support from HO, suppliers, merchandisers and other partners as required; manage, maintain and report as necessary all merchandise and non-merchandise stock.

 

  • Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.

 

  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

 

  • Manage and maintain effectiveness of IT and other essential in-store systems; also manage the safety and security systems, emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.

QUALIFICATION AND EXPERIENCE:

  • 4 or more years’ experience in a Retail environment.

 

  • Bachelor Degree in any field

 

  • Microsoft Office suite proficient

 

  • Modern Retail experience required

 

  • Good command of English and any other Nigerian Language would be a plus.

Method of Application

Interested and qualified? Click the Apply now button to send your application

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