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Subsurface Engineer(User Support) At Deep Blue Energy Services

Date Posted: 29/Jan/2014
Deadline: Not Specified
About this job

Job purpose & Scope:
The USE provides technical computing support for the engineering community across the UZFD organization. Works closely (embedded) with business unit (Engineers) to support the applications used. Establishes work-arounds and report bugs, maintain a network of applications, act as first line support for user community, provide appropriate ways to use the applications and provide hands-on training

Principal Accountabilities:
• Works closely with business unit (engineers) and act as a link between the workgroups that they support and other associated groups, e.g. IT and the The company's Technology Center.
• Assists users in the proper use of engineering applications (short of running), provide streamlined processes to use appropriate tools and recommended training.
• Acts as first responder for engineering application problems, maintain a network of applications and systems for solving problems and take ownership of problem
• Assists to resolve software problems on license issues, workflow of data and domain access.
• Establish work-a rounds and report bugs to the application support and follow up as necessary to ensure that the problem is resolved then tips and documentation the solutions.
• The USE to be familiar with engineering data to move data between database and applications, identify common problem for this data.
• Assists Engineering users to QC the data and work with team to develop and improve the process to find, locate, load and reformat technical data.
• Works with Data Management to archive and cleanup of projects and application data, also assists archives under Engineering staff. (cross functional data base)
• Helps user in understanding the process for requesting hardware or software license, in addition to setting up all Engineering application for new users ..
• Continuously improves the processes, when necessary on data handling efficiency and accuracy. Also USE must review new technologies (knowledge resource) including planning and delivery of the new Engineering application technologies.
• Assists in creating risk assessment documents for Engineering data.
• Works with data management and users on best practices for managing and using
Engineering data.

Minimum Requirements:
• Bachelor's Degree in Engineering, with a minimum of 10-15 years experience in oil and gas upstream industry with a good understanding and practical experience in data management as applied to major hydrocarbon field development;
• Broad knowledge of petroleum business and operations, strategic planning activities, development of strategic business and operating plans,
• Strong computer applications skills in particular Engineering related application

Method of Application

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