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Customer Care Officer At John Holt Plc

Date Posted: 10/Feb/2014
Deadline: 21/Feb/2014

John Holt Plc is recruiting to fill the following position:

Customer Care Officer

 

Responsibilities

  • To maintain good relationship with customers
  • Act as interface between customers and the company
  • Timely submission of invoices/job cards to customers, based on ledger card entries and follow up for payments
  • Regular reconciliation of customers account and ensure that debts are not accumulated
  • Report complaints promptly to CMS/Technical team for proper management
  • Generate monthly report for customer service manager
  • Know details of customers account
  • Reconciliation of customer statement of account with SUN system
  • Monitor WIP to ensure that all job cards are closed as at when due
  • .Generate new customers
  • Monitor and pick up WHT certificates from customers
  • Any other duties as assigned by the CMS

Requirements

  • BSC/HND in related disciplines
  • A good knowledge of accounting is required
  • A minimum of three years working experience in customer care is required.


How To Apply:
Interested and qualified candidates should send their CVs to: [email protected]







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