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Customer Project Executive At Ericsson

Date Posted: 18/Feb/2014
Deadline: Not Specified
Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world. 

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.
 
Job Summary
 
The customer project executive is accountable for the e2e planning and execution (Financial and Operational) from pre-sales to delivery of large and complex projects including HW/SW and Services according to the contract and assignment fulfillment. The customer project executive owns the relationship with Senior management and C-suite from customer and is the main interface towards Operations and Sales organization in the region and globally.
Responsibilities and Tasks:
  • Responsible for Project Sales and Delivery Execution of “key” identified projects for Ericsson Group
  • Build and Lead Project Team. Drive team to execute and fulfill assignment
  • Drive project execution: track project activities, monitor and handle changes, conflicts and escalations
  • Implement Project Governance model internally and externally
  • Handle customer and stakeholder engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
  • Manage project finance: ensure financial system monitoring
  • Drive change control, both internally and externally
  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods and tools with innovative ideas
  • Participate in knowledge sharing and coaching to other CPEs

 

CORE COMPETENCES
  • Project management skills
  • Leadership skills
  • Consultative skills
  • Financial understanding and business mindset
  • Sales and business development skills
  • Customer insight
  • Negotiation, influencing and argumentation skills
  • Problem solving
  • Presentation and communication skills
  • Self-driven and motivated
  • Ability to prioritize and focus under stress
  • Ability to drive change where needed
 

MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS

  • Extensive experience from leading large project/programs worldwide in Telecom sector for 10+ years
  • Senior leadership positions in Operations and Sales (interfaced with Commercial and/or Operational responsible of multi country units, CTO, COO, KAM, Operations Head)
  • Experience from ICT domain, operator, service provider or consulting firms and proven record from consulting and project finance
  • Bachelors degree or equivalent experience (Master’s degree preferred)
  • Proven ability to identify and collect add on sales
  • English other languages a plus
  • Internationally recognized certification such as PMP or PgMP by PMI or IPMA-C or Prince2
  • International experience


PREFERRED QUALIFICATION AND EXPERIENCE REQUIREMENTS

  • International experience in sales, consulting and delivery
  • Project Sales Process
  • Contract management
  • 3rd pp suppliers management experience
  • Experience from coaching and mentoring junior staff


ADDITIONAL REQUIREMENTS, PHYSICAL DEMANDS, REGION / LOCAL SPECIFICATIONS

  • Ability to travel at least 50% of time
  • Open to short term assignments for 6 – 12 months at a time
  • This role is based in Nigeria, alternatively in Ghana or South Africa (if the successful candidate is already based there)

Method of Application

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