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Customer Service Level 2 Engineers At GVA Partners

Date Posted: 01/Feb/2014
Deadline: Not Specified

Description :

- Support of mission critical systems of high 
complexity. 
- Diagnosing, solving and supporting requests and 
reported problems 
- Working on Help Desk providing 24 hour support 
(Shift work will be required) 
- Developing and maintaining a support knowledge 
base accessible over the web 
- Ensuring the development of positive customer 
relationships 

 

 

Qualifications :

- IT Qualification, Computer Graduate 
- Oracle, SQL, UNIX, CORBA, UNIX, NT, XP, Web 
Technologies, C++, Java. 
- Experience in using industry standard call logging systems and Knowledge Base. 

 

E-mail :

[email protected]

 







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