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Graduate Customer Service Support At Church+

Date Posted: 12/Feb/2014
Deadline: 21/Feb/2014

Church+ is a church management software built to improve the church and fellowship data management for better member to church relationships, performance measurement and more.

The management of Church+ is recruiting to fill the position of:

Customer Service Support

Job Description:
Serves customers by providing product and service information; resolving product and service problems.

Job Duties:

  •     Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  •     Opens customer accounts by recording account information.
  •     Maintains customer records by updating account information.
  •     Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  •     Maintains financial accounts by processing customer adjustments.
  •     Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  •     Prepares product or service reports by collecting and analyzing customer information.
  •     Contributes to team effort by accomplishing related results as needed.

Requirements

  • Graduate qualification required

 

Method of Application

Interested candidate should send CV to: [email protected]

 







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