Front Desk Associate At AIDS Prevention Initiative In Nigeria (APIN)

AIDS Prevention Initiative in Nigeria (APIN) is a non-governmental donor-funded organization dedicated to the prevention, treatment, care and support of diseases of public health importance in Nigeria, including HIV/AIDS, tuberculosis and malaria, among others. Since 2001 we have worked closely with key stakeholders to reduce the burden and mitigate the impact of those diseases through cutting edge, innovative & sustainable approaches.

We are seeking qualified and suitable candidates to assume the following position:

Front Desk Associate

Reporting To: The Senior Admin Officer,

Job Description
The Front Desk Associate will receive and attend to visitors and enquiries as well as manage all official telephone calls, mails, fax and other correspondences. S/he will also have responsibility for providing back-office secretarial support on routine basis and preparatory to planned training programmes.

Job Tasks

•     Receive and attend to visitors and guests as well as manage enquiries by providing responses or routing them to relevant staff members
•     Manage official incoming and outgoing telephone calls, make calls for and route incoming calls to, relevant staff members
•     Dispatch and receive mails through courier companies, keep record of outgoing and incoming mails, ensure their timely delivery and conduct preliminary review of bills submitted for courier services rendered
•     Disseminate official news/information to junior staff members without/unable to access their mail accounts
•     Maintain an effective and efficient filing system for program and administrative documents
•     Maintain contact details (telephone numbers and e-mail addresses) of staff members and site officials
•     Produce electronic copies of documents by scanning, as requested by staff members
•     Assist in the preparation for, and reporting on, training programmes, especially in the design and printing of certificates and tags for training participants

Minimum Qualifications and Experience

•     A first degree in the Social Sciences or the Humanities and a minimum of 1-2 years’ cognate experience, preferably in a non-governmental organization or development agency.
•     The ideal candidate should not be older than 24 years.

Technical and Behavioural Competencies

•     Good oral and written communication skills
•     Good interpersonal skill
•     Ability to use own initiative
•     Customer service experience
•     Courteousness and politeness
•     Confidence

Method of Application

Qualified applicants should write to: [email protected] stating their skills, knowledge and experience that make them suitable and addressing the person specification highlighted for the position. The suitability statement should not exceed a page and must appear on the first page of the CV, which must be saved in Microsoft Word and as the applicant’s full name. The subject of the mail should be the job position being applied for. All applications must be received on or before March 21, 2014. Late applications will not be considered and only shortlisted candidates will be contacted.

Note: Computer literacy/skills in usage of personal productivity tools (Microsoft Word, Excel, PowerPoint, Internet browsing, emailing etc.) is essential for the job position