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Senior Advanced Customer Support Engineer At Oracle

Date Posted: 17/Mar/2014
Deadline: Not Specified

Job description

The ideal candidate for this role must have experience in Weblogic and Java  Development.

Frequent customer contact will give you an excellent insight into customer business needs and technology trends. This role requires deep knowledge of the Oracle Product stack.



  • Support the sales reps and specialists to identify the best Oracle solution for their customer's business
  • Engage with customers by translating their business needs into appropriate Oracle solutions.
  • Present and articulate features and benefits of Oracle technology solution S howcase Oracle Database product stack using existing solutions and internal development resources
  • Deliver product demonstrations and presentations to customers using the latest web technology.
  • Become the technical solution expert for a designated product set.
  • Keep abreast of all new products, market trends, future directions and the competition for areas of focus
  • Maintain up-to-date knowledge of Oracle's product stack and be able to position our solution versus our competitors.
  • Ongoing education and training of the sales force on Oracle technologies and solutions.
  • Coach sales representatives to identify and create sales opportunities for the broad range of Oracle solutions and assist the sales teams to identify customer up sell opportunities.

Desired Skills and Experience

  • Degree in Computer Science, Engineering or equivalent.
  • Fluency in English. 7 year+ relevant working experience
  • Excellent verbal and written communication skills and persuasive skills essential.
  • Deployment experience of Database and/or Application Servers software.
  • Working knowledge of PL/SQL and experience of Java, JSP or XML programming languages is desirable.
  • Experience with Oracle technology a distinct advantage.


Method of Application

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