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Senior Client Service Executive At Nielsen Company

Date Posted: 16/Mar/2014
Deadline: Not Specified

Job description

Job   Duties/ Responsibilities/ Accountabilities:

  •   Client Servicing- maintain servicing standards/score cards on assigned clients.
  •   Manage internal relationships- working with data acquisition and general operations to   ensure  client deliverables
  •   Conduct quality checks as well as coverage analysis
  •   Ability to handle client on-site servicing
  •   Prepare client presentations using Analytical process from brief to actionable recommendations
  •   Conduct quality checks as well as coverage analysis
  •    Analyze and integrate various data and use such knowledge to support clients’ growth agenda
  •   Solve clients issues; simplify complex problems or issues
  •   Work with Head, Client Services to accomplish Nielsen’s go to market strategy for clients
  •   Proactively resolve clients’ issues by engaging other Nielsen support groups
  •   Ability to prioritize against multiple client demands.

 

 

Key Performance Indicators/ Performance Goals:

  •   Servicing of clients- contact   reports, resolving data queries, receiving and querying briefs
  •   Preparing presentations to clients
  •   Understanding of marketing concepts that enables one to drive marketing actions from research results
  •   Managing internal relationships; with support teams to ensure timely client deliverables
  •   Conducting quality checks and coverage analysis.
  •   Preparing Analytics for internal/external use

 

Desired Skills and Experience

- Analytical skills

- Data Mining

- Presentation Skills

- Relationship Management skills 

 

Method of Application

Interested and qualified? Click the Apply now button to send your application

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