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Ticketing And Reservation Officer At Dana Air

Date Posted: 09/Mar/2014
Deadline: Not Specified


As part of our commitment to expand and provide a world class carrier to Nigeria we are seeking experienced and courteous individuals to join our team.

Key Accountabilities:

• Booking of Airline Tickets through Airline Reservation System.
• Handling Passenger Queries and responding / escalating to the next level if not solved.
• Computation and Preparation of Total Sales Report.
• Provide excellent customer service, anticipate and respond to passenger’s needs promptly and in a professional manner. 


To join us as a Ticketing and Reservation Officer you will need to:

  1. Possess a minimum of HND or BSc. qualification
  2. Have completed an IATA Course on Fares and Ticketing.
  3. Hands on experience on Airline reservation systems like AMADEUS, GALILEO etc.
  4. Have worked for a reputable airline for at least two years as a Ticketing & Reservation Officer.
  5. Be well versed with computer applications.
  6. Have excellent interpersonal and communications skills.
  7. Be willing to work in shifts.


Please send updated CV to [email protected]


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