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Career Opportunities At MoneyGram International

Date Posted: 08/Apr/2014
Deadline: Not Specified

The MoneyGram brand is recognized throughout the world as a leading global payment services company. The diverse array of products and services we offer enables consumer and businesses to make payments and transfer money around the world. From New York to Russia or London to India - in more than 200 countries - MoneyGram's money transfer service moves money quickly and easily around the world.

Our payment services also help businesses operate more efficiently and cost effectively. We offer our products and services to consumers and businesses through a worldwide network of agents and financial institution customers.


Regional Manager Anglophone West Africa

Job description

General Responsibilities:


Reporting to the VP Africa, the post-holder is accountable for supporting the development and execution of the overall business development, marketing and operations strategy for the designated remit in conjunction with regional and central, head office resources based in the UK and US. The post-holder is accountable for the regional P&L, maximising market penetration and profitable transaction volumes, line or dotted line management of the regional team.


  • Works with VP Africa to develop and manage the implementation of the regional strategy, ensuring successful business growth in both the short and long term, ensuring buy-in from all relevant stakeholders.
  • Ensures that a professional, well led and well-motivated team is developed/continues to develop and that skills and potential are maximised.
  • In conjunction with line manager, will ensure that roles and responsibilities are clearly defined and clear objectives and priorities are set in line with corporate goals. Will ensure that a ‘delivery to outcome and deadline’ culture is created and maintained within the team.
  • Works with VP Africa to ensure that an on-going audit of resources and skills is undertaken and that areas of weakness or defined resource gaps are addressed in a timely manner.
  • Will ensure that global agendas are understood and adhered to.
  • Accountable for the regional P&L. Works with VP Africa to set, manage and ensure achievement of regional budgets.
  • Identifies and pro-actively courts potential new business partners. Actively facilitates the contractual arrangements, on appropriate commercial terms, between any new partner identified and the US parent company, MoneyGram International Inc.
  • Works with line manager to recruit and take responsibility for managing the on-going maintenance of key accounts or super-agents, ensuring the profitable transaction growth.
  • Identifies new business opportunities/solutions of mutual benefit to MoneyGram and the Agents.
  • Will ensure the timely and efficient set-up/roll-out of new network and the resolution of operational and other problems through the management of key personnel and liaison with the relevant teams.
  • Analyses any trends/changes to transaction levels and identifies solutions to capitalise on growth opportunities/minimise a fall in either profit or volume.
  • Identifies opportunities for ATL and BTL marketing opportunities ensuring product/brand awareness with key business partners and customers is maximized.
  • Working with the relevant teams, actively ensure the smooth introduction and marketing of any enhanced or new products.
  • Ensures full business policy compliance with local, regional and international regulations governing MoneyGram's business guidelines.
  • Liaison with local central banks and other regulatory agencies on issues related to anti money laundering laws and controls, in conjunction with the Legal Affairs team.
  • Attends relevant management meetings and provides input into the strategic development of the region.
  • Participates in events within the region to raise product/brand awareness with key business partners.

Skills and Experience Required:


  • Reports into VP Africa,
  • P&L responsibility
  • Works closely with other VP Africa/Function Heads as required.
  • Manages the AWA team (line and dotted line)
  • Regional remit: AWA
  • Extensive travel across the designated remit required.


  • Demonstrated experience of operating at a similar level of seniority - breadth of knowledge/experience at a senior level of operation will have encompassed network development, marketing/sales management, financial and risk analysis.
  • Experience gained within a blue chip organisation together with exposure to operating within a fast paced/high growth environment. Experience will have included an international focus.
  • Knowledge/experience gained within financial services would be highly advantageous.
  • Experience gained within the designated regional remit will be highly advantageous, .
  • Experienced in relationship management - able to demonstrate through past experience, the ability to effectively deal with complex and sometimes difficult relationships at senior level.
  • Prior experience of managing budgets and taking responsibility for P&L. Comfortable with the review and analysis of financial information.
  • Prior team management experience – to include recruitment, development and resolution of any performance issues.
  • Excellent negotiation skills – able to influence and persuade in decision making processes both internally and externally at senior level. Able to negotiate effective and financially sound contractual relationships.
  • Strong commercial acumen – able to identify and work with key business partners to maximize business results.
  • Excellent presentational skills - able to give a polished presentation in a variety of formats, informal and formal.
  • Able to work with in a matrix reporting environment, build and maintain strong relationships with peers, stakeholders, many of whom will be based remotely.
  • Ability to influence at a senior level gaining commitment and buy in to ensure delivery.
  • Excellent project management skills. Ability to determine key priorities and manage outcomes to timeline.
  • Solution driven with the willingness and ability to implement innovative ideas and improve working methodologies. Able to breakdown complex issues into simple components and build/implement required action plans.
  • Considers and takes into account the impact of own decisions on all aspects of the business.
  • Computer literate - able to use Microsoft suite of packages.
  • Ability to work in a culturally diverse environment.
  • Ability to commit to and demonstrate the Corporate Values: Respect, Courage, Passion, Integrity and Teamwork.

Method of Application

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