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Date Posted: 06/Apr/2014
Deadline: 25/Apr/2014

ADMIN (EZ00372014)


A Good Candidate Should Have:

A Degree Or Higher National Diploma In Any Discipline

A Minimum Of 3 Years Experience In Similar Role

Proficiency In Office Management And Documentation Skills

Excellent Skills With Microsoft Office Packages (i.e MS Word, Excell & Powerpoint)

Excellent Communication Skills



Job Description

  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Plan, administer and control budgets for contracts, equipment and supplies.
  • Acquire, distribute and store supplies.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Administer compensation, benefits and performance management systems, and safety and recreation programs.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Identify staff vacancies and recruit, interview and select applicants.
  • Plan, organize, direct, control or coordinate the personnel, training activities of the organization.
  • Represent organization at personnel-related hearings and investigations.
  • Relate with Clients and customer to help develop the company’s business posture









Head - Quality Assurance (EZ00392014)


Bachelor Of Science Degree Or Higher National Diploma In Food Science Or Food Technology Preferred. Life Science Degree Or Related Technical Fields May Be Considered With Food Experience.

Minimum Of 8 Years Experience, 5 Of Which Should Be Spent In Senior QA Management role In The Food And Beverage (Ideally Milk) Industry.

Strong Experience And Knowledge In Regulatory Framework With NAFDAC, ISO2009, GMP And So On.

Professional Membership Of Relevant Professional Body(ies)

Relevant Post-graduate Degree Will Be An Advantage

At Least Basic Skills Training In QUALITY Related Fields Eg HACCP.

Ideal Candidate Should Be Between 35-50 Years Of Age



  • Knowledge Of Raw Materials, Production Processes, Quality Control, Costs, And Other Techniques For Maximizing The Effective Manufacture And Distribution Of Goods.
  • Knowledge Of Arithmetic, Algebra, Geometry, Statistics, And Their Applications.
  • Knowledge Of Business And Management Principles Involved In Strategic Planning, Resource Allocation, Human Resources, Leadership Technique, Production Methods, And Coordination Of People And Resources.
  • Knowledge Of The Chemical Composition, Structure, And Properties Of Substances And Of The Chemical Processes And Transformation That They Undergo. This Includes Uses Of Chemicals And Their Interactions, Danger Signs, Production Techniques And Disposal Methods.
  • Knowledge Of Commercial And Regulatory Requirements In Nigeria


Required Attributes:

  • Tenacious & Results Driven.
  • Personable To Build Rapport/interpersonal Business Strong Relations Wit
  • Team Player — Both Within QA/Production & Company Wide.
  • Strong, Broad Food Processing Practical Technical Experience.
  • Integrity & Objectiveness.
  • Customer Centric Approach To Business


Independent Thinking:

Creative & Pragmatic Approach To Addressing Workplace Challenge Continuous Improvement.


Annual Strategic Planning

Formulate QA Plans (Budget) Together With The Manager And Team

Job Description


The role holder will develop, organize and supervise applications of the comprehensive quality and food safety programs. The role holder will also formulate quality policies and programs and provide guidance and feedback to production. These programs will be designed to meet operational plans, customer expectations and regulatory governances. The role holder will also be responsible for coordinate the training & developing the local QA team.


  • Assist (HR/Ops Manager) to select & recruit the new QA team.
  • Ensure daily quality standards are met in Production.
  • Assist with planning & implementing an overall training program impacting both the QA team, Production & others.
  • Document, investigate and respond to customer complaints.
  • Play a key role in attaining & maintaining Nigerian accreditations eg NAFDAC, SON etc
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Supervise, host, or conduct internal and external audits. Follow up with action plans.
  • Play a key role in ensuring SOP‘s meet all Nigerian regulatory requirements.
  • Actively support all company broader programs. eg but not limited to: GMP/HACCP/ISO/Environment.
  • This includes working with both internal contacts eg QA/QC & external representatives (as required).
  • Ensure a culture of Customer-is-King Focus beyond the daily operational requirements.
  • Actively ensure a workplace with a high OH&S focus.
  • Live the Leadership values of HSA by example.


  • Lead by example in all company Policies & Procedures.
  • Ensure QA team is held accountable for achieving their results.
  • Formulate QA plans (Budget) together with the manager and team
  • Ensure daily Targets of quality, & related Production outputs, efficiencies & wastages are achieved.
  • Meet costs within budget/target levels.
  • Regular communication to key persons to get alignment re driving the overall results.
  • Other reasonable tasks as required







Public Relations Specialist (EZ00402014)


Min Bachelors Degree In Language, Communications, Media/Public Relations Or In The Humanities

3 Years Working Knowledge Of Media Relations

Strong Communicator With The Gift Of Persuation And Public Speaking

Ages Between 35 To 50 Years

Job Description


  • Respond to requests for information from the media or designate an appropriate spokesperson or information source.
  • Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.
  • Plan or direct development or communication of informational programs to maintain favorable public or stockholder perceptions of an organization's accomplishments or agenda.
  • Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.
  • Coach client representatives in effective communication with the public or with employees.
  • Confer with other managers to identify trends or key group interests or concerns or to provide advice on best way of media approach.
  • Arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill.
  • Consult with advertising agencies or staff to arrange promotional campaigns in all types of media for products, organizations, or individuals.


  • Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.


  • Speaking — Talking to others to convey information effectively
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Coordination — Adjusting actions in relation to others' actions.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Time Management — Managing one's own time and the time of others.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.


  • Work Activities Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Work Styles

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Integrity — Job requires being honest and ethical.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Initiative — Job requires a willingness to take on responsibilities and challenges
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Work Values

  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy
  • Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions







Credit Risk Manager (EZ00412014)


  • Bachelor’s Degree And A Minimum Of 5 Years Of Consumer And SMB Credit Experience.
  • Excellent Ability To Analyze Data And Interpret Credit performance Metrics.
  • Strong Understanding Of Portfolio Dynamics Including roll Rate Analysis And Loss Rate Forecasting.
  • Understanding And Working Knowledge Of Database management Including Analytical Software Tools Such As SAS Will Be An Added Advantage.
  • Strong Working Knowledge Of Statistical Credit Modeling methodologies.
  • Strong Working Knowledge Of Compliance Requirements that Relate To Credit Activity
  • Must Have Prior Relevant Experience In A Regulated MFB Or Commercial Banking Environment.     
  • Strong Self-confidence, Good Judgment And The Ability To Make Sound Decisions.
  • Must Interface Effectively With Other Departments.
  • Ability To Handle A Fast Paced Environment And successfully Meet Established Project Deadline Requirements.
  • Strong Problem Solver.
  • Outstanding Initiative, Communication Skills (verbal and Written), Attention To Detail And Organizational Skills Required.

Job Description

Our Client is a registered Microfinance Bank in Nigeria that offers a complete range of financial services to micro, small and medium-sized enterprises (MSMEs). It is currently one of the Nation’s fastest growing providers of creative financial solutions to SMEs a subsidiary of a group with several other network of Microfinance Institutions (MFIs) in developing and emerging countries.


Job Description Summary

  • The Credit Risk Manager will take the lead to ensure that the Bank’s Credit Policies for its consumer and Small & Medium Business (SMB) products are capably designed and appropriately administered in full compliance will all internal and government regulatory requirements. 
  • The Credit Risk Manager will be responsible for managing the formation of and changes to credit policies in collaboration with other applicable stakeholders. 
  • The Credit Risk Manager will present these policies and any changes or updates for management review and approval. 
  • The Credit Risk Manager will review and evaluate credit and fraud scorecards, portfolio performance, and customer collections as well as servicing functions related to credit, both before and after product implementation.
  • The Credit Risk Manager will provide the analytical support for evaluating, developing and recommending asset hold strategies. 
  • In addition, the Credit Risk Manager will work with internal and external resources to develop and redevelop scorecards and credit requirements necessary to support the Bank’s consumer and SMB credit programs. 
  • The Credit Risk Manager will engage in various other credit and compliance activities as directed by the management and Compliance Officer (CO).   



  • Manage, evaluate and maintain the Bank’s credit policies for each consumer and SMB loan product and present to the Bank Loan Committee for approval. 
  • Leverage and collaborate with appropriate Compliance personnel, legal resources and other Bank disciplines in the evaluation of same.
  • Consult with the Bank’s Executive Management team on all credit recommendations and key credit developments in the Bank’s consumer and SMB product offering and assist in the determination of the impact of those developments to the Bank.
  • Evaluate and monitor scoring models for each product to ensure that they are empirically derived, statistically sound.
  • Evaluate requested credit policy changes including credit scorecard validations and redevelopment.
  • Participate in site visit reviews of lending partners with a primary focus on adherence to credit policy requirements.  Must be willing to travel at least several days per month.
  • Review fraud models and understand fraud mitigation processes.
  • Evaluate loss mitigation and recovery management strategies.
  • Manage credit and portfolio audit activities.
  • Provide assistance in addressing internal and external audit findings that relate to credit activity and help prepare responses as requested.
  • Coordinate the discussion/presentation during regulatory examinations.
  • Perform due diligence on consumer and SMB credit product opportunities to analyze scorecards, credit policies, and portfolio performance and present findings, supporting documentation and conclusions in the New Partner/Product Approval document that goes to the Bank Loan Committee and the Board for approval.   
  • Ensure that new product development, systems initiatives and other projects adequately consider and address all credit related issues.
  • Support the Compliance Department to ensure that all Credit Programs are in full compliance with Fair Lending laws and regulations including the spirit and intent of such laws.






Head Operations (EZ00422014)


Key Competencies Required 

Candidates Should Have Strong Business Acumen, Good Analytical Skills And An Appreciable Finance And Planning Capability.


Education And Training:

Minimum Of B. Sc Or HND In The Financials Or Humanities, Additional Qualification Such As MBA And/or Membership Of CIBN Or MCIB Will Be An Advantage


  • Min. Of 5 Years In Banking, 
  • Hands-on And Demonstrable Knowledge Of IT And Automated Banking Processes Is A Must.

Other Qualification: Candidate Must Not Be Less Than 35 Years Of Age, Excellent Leadership Abilities; Quantitative, Qualitative And Analytical Insight; Strong Written And Verbal Communication Skills; Strong Client Management Skills; Strong Negotiation Skills And Result Orientated.


Salary Is Highly Attractive With Additional Compensation Tied To Performance.

Job Description

Responsibilities include;

  • Overseeing all the Bank's operations
  • Staff supervision, discipline and control
  • Establishing and managing effective operational and customer services standards/processes that will support the business growth and service excellence goals of the Microfinance Bank.
  • Production and generation of all management and statutory reports
  • Cash management and funds transfer
  • Accounts Reconciliation operations
  • The successful candidate will report to the Managing director


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