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Graduate And Experienced Recruitment At Global Profilers

Date Posted: 14/Apr/2014
Deadline: 25/Apr/2014
  • Specialization Admin / Finance
  • Industry
  • Experience 0 year(s)
  • Location Nigeria

We are a recruitment & HR consultancy company, providing a wide range of recruitment and selection services to local and international companies in Africa. Our Team of dedicated consultants offers businesses to get the right and best talent across wide range of sectors and professions.

Africa is experiencing an economic boom in all sectors. It is a dynamic as well as complex & diverse market. Our Specialized approach is backed by deep understanding of all aspects of business and industry in this challenging and growing market whilst retaining our global standards in talent acquisition and HR services.




  • Manage the daily schedule of the CRO. Ensuring that she knows her schedule 24 hours in advance and keeping appointments and meetings on time or changing schedules when necessary


  • Filter emails, highlight urgent correspondence and print attachments


  • Develop and maintain a system that alerts to upcoming deadlines, incoming requests or events


  • Conduct weekly diary meetings with the CRO to discuss upcoming engagements, invitations and other requests


  • Schedule on behalf of the CRO meetings between her and her direct reports/clients


  • Manage CRO’s travel arrangements and proactively coordinate the pre – planning of trips with various internal and external functions, including arranging appropriate travel visas, agendas and necessary contacts.


  • Send CRO daily reports on tasks and the office especially in her absence


  • Coordinate communication for meetings as directed. This includes scheduling meetings, disseminating documents, coordinating the ordering and delivery of meals (where necessary), meeting set-up and clean-up and taking minutes as needed.


  • Filter general information, queries, phone calls and invitations to the CRO by redirecting or taking forward such contact as appropriate


  • Manage the process of calling for briefings on behalf of the CRO from start to finish to ensure that she is fully prepared for all engagements


  • Keep and maintain an accurate record of papers and electronic correspondence on behalf of the CRO


  • Manage and update CRO’s contact list


  • Ensure that guests meeting with the CRO are well taken care of


  • Manage the CRO’s office supplies including organizing, checking supply levels and ordering when necessary


  • Anticipate the needs of the CRO and act accordingly


  • Manage tasks such as bank deposits, meal orders and other out of office errands


  • Perform related and other duties as required.


Qualification and Experience:

  • Bachelor’s degree in social sciences


  • Substantial work experience as an Executive Assistant or similar role


  • Age range:27-35


  • Male/Female






  • Development of structures and policies to govern BCM programmes


  • Facilitate business impact analysis workshops


  • Develop continuity strategies, Documenting response and associated plans


  • Testing and exercising plans and people


  • IT Disaster Recovery Planning, test attendance and assessments


  • Evaluating IT Disaster Recovery architecture and/or capabilities


  • Develop appropriate training and awareness programmes around Business Continuity


Qualification and Experience:

  • Minimum Education: Minimum undergraduate degree preferably in Information Systems or related discipline is essential, completed post graduate degree is advantageous


  • Minimum experience – 10 years working experience with a minimum of 4 - 6 years working experience in a specialist Business Continuity and/or IT resilience role.


  • BCI certified is advantageous, at least CBCI or DBCI.


  • Knowledge of appropriate standards and regulations concerning BCM and IT DR


  • Crisis Management and simulation exercise experience


  • Business and Information Technology (IT) acumen


  • Good understanding of Risk Management principles.


  • Development of IT and Business Resilience plans and procedures


  • Good interpersonal, presentation and communication skills


  • Self leadership and ability to work independently


  • Time management, disciplined, accountability, self motivation and eagerness to learn, strong organizational skills


  • Analytical, strategic and logical thinker


  • An enquiring mind - enjoys problem solving, investigating and analyzing business issues


  • A pro-active and agile working style


  • Ability to adjust communication style to 'meet' clients at all levels, i.e. technical, financial, convincing


  • Ability to work effectively in a team


  • Team and people leadership


  • Strong relationship building and networking skills


  • Willingness to travel is essential as this role may involve local, national and possibly international travel.






  1. Provide support to supervisors and staff to develop the skills and capabilities of staff.
  • Ensure that accurate job descriptions are in place
  • Provide advice and assistance with writing job descriptions
  • Provide advice and assistance when conducting staff performance evaluations
  • Identify training and development opportunities
  • Organize staff training sessions, workshops and activities
  • Provide basic counselling to staff who have performance related obstacles
  • Provide advice and assistance in developing human resource plans
  • Provide staff orientations
  • Access funding for training and write proposals
  • Contribute to the succession planning process driven by other departmental heads


  1. Monitor staff performance and attendance activities.
  • Monitor daily attendance.
  • Investigate and understand causes for staff absences.
  • Recommend solutions to resolve chronic attendance difficulties.
  • Provide basic counselling to staff that have performance related obstacles.
  • Provide advice and recommendations on disciplinary actions.
  • Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services.


  1. Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff.
  • Provide advice and assistance to supervisors on staff recruitment
  • Prepare notices and advertisements for vacant staff positions.
  • Schedule and organize interviews
  • Participate in applicant interviews
  • Conduct reference checks on possible candidates
  • Prepare, develop and implement procedures and policies on staff recruitment
  • Inform unsuccessful applicants
  • Conduct exit interviews


  1. Provide information and assistance to staff, supervisors and Executive Council on human resource and work related issues.
  • Develop and implement a human resources plan and personnel management policies and procedures
  • Promote workplace safety.
  • Provide advice and assistance to staff and management on pay and benefits systems
  • Explain and provisions of the personnel policy.
  • Explain employment standards and legislation such as workers compensation, labour standards and Fair Practice Act.
  • Organize the transitional provisions of employee compensation, pay and benefits when positions are transferred or new positions are funded through contribution agreements and other special funding arrangements.
  • Arrange for the repairs of computers and other office equipment and assist with organizing staff to carry out work due periods of equipment shutdowns.


Qualification and Experience:

The ideal candidate will have broad generalist HR experience ideally gained within a global financial services environment. Knowledge of employment law is important as is accurate and detail conscious and able to interpret and provide clarification and explanation.

You will be a competent user of Microsoft Office (including Word, Excel) and experience of HR Systems. You will also be a proactive self-starter and able to work alone with minimal supervision/support and be able to deal with high volume with a mix of operational and strategic deliverables.

The incumbent must have proficient knowledge in the following areas:

  • human resources management
  • job descriptions
  • performance review methods and techniques
  • staff training, development and recognition
  • mentoring and coaching
  • an understanding of relevant legislation, policies and procedures

Degree in human resources management, business administration or equivalent







  • Research and data profiling


  • User/Transaction Analysis


  • Market trend analysis


  • Generate and prepare business/ad-hoc reports to support business lines



  • Compiles/prepares manual reports of findings, observations and recommendations into statistical and narrative reports


  • Use data collected to present opportunities to improve existing market decisions


  • Use data collected to identify opportunities to create new product and service offerings and processes to ensure consumer satisfaction


  • Keep abreast of industry and market trends


  • Customer surveys and mystery shopping


  • Other roles as assigned by management


Qualification and Experience:

  • Analytical and Critical Thinking Skills
  • Math for application
  • An understanding of Financial services, particularly Money Transfer and Mobile commerce
  • Creative thinking and innovative approach to solving challenges
  • Knowledgeable in technology
  • Bachelor’s degree with a minimum of 2:1 in computer science or engineering or Mathematics and work experience a strong plus
  • Financial analysis experience a plus
  • Must have completed the mandatory NYSC






  • Management and development of staff in your team.


  • Document existing finance processes.


  • Preparation of monthly and quarterly management reports


  • Being responsible for the month end processes including P&L, journals, accruals, and prepayment, Balance Sheets, and closing month end ledgers.


  • Analyzing business performance to enable early identification of any problems and opportunities.


  • Managing the payroll process.


  • Assisting with the Statutory Accounts, Budget monitoring.


  • Working closely on data analysis


  • Working with non-finance personal and banking officers.


  • Liaising with the year-end auditors and tax consultants.


  • Ensuring that the finance team adopts processes put in place and use the General Ledger system efficiently and effectively.


Qualification and Experience:

  • Solid working knowledge of SAP would be an advantage


  • Previous experience within a financial management team


  • Qualified accountant (ACA,ACCA,CIMA) or equivalent,


  • Have a hand on approach and the ability to really get into the detail of the work along with Excellent Excel and Word knowledge.



  • Proactive in seeking improvements to current procedures.


  • Must possess strong influencing skills with the capacity to think strategically with excellent attention to detail


  • Have experience of producing business reports and a strong background of working with financial data


  • 3-6 years PQE






  • Define functional requirements for new products or features based on business needs, market conditions and feedback from internal and external stakeholders


  • Liaise with engineering and QA team to test new features and products and ensure they are working as expected


  • Assist operations and technical team in troubleshooting reported issues


  • Support product management team in departmental projects and initiatives


  • Solicit customer feedback to enable the continual improvement of existing features


  • Keep abreast of industry and market trends



  • Other roles as assigned by management


Qualification and Experience:

  • Bachelor’s degree with a minimum of a 2:1 in an analytical field such as engineering, finance, computer science, mathematics, economics, etc
  • At least 1 year work experience
  • Knowledgeable in technology
  • Must have completed the mandatory NYSC





Brand and Communications Specialist (Ref: 266)



This individual will be key in implementing total brand and communications strategy, delivery, agency collaboration, program support, execution of best practices, and knowledge transfer for specific brand/business responsibilities. This individual will also possess successful communications strategy planning and collaboration experience with multiple stakeholders.


·         Scrutinize, analyze and evaluate the brand identity, brand performance and brand strategy of clients’ products or services

·         Offer expert recommendations and insights into how clients can revitalize their brand.

·         Deliver integrated total communication strategies, plans and execution that are differentiated based on client brand's insights, beliefs and purposes.

·         Develop comprehensive plans, leveraging varied media, designed to achieve brand business and communication objectives for specific business, portfolio and / or brand assignments.

·         Developed with intimate understanding of brand, target consumer(s) and their media interaction.

·         Elevate and accelerate integrated communication capabilities of all brands.

·         Identify and facilitate real-time knowledge transfer across brands and portfolios to increase business results, competency and innovation for clients.

·         Identify and provide resources and capabilities that enhance Client Brands' communication effectiveness.

·         Proactively identify brand needs.

·         Deliver agency resources, and monitoring performance and relationships appropriate to support business.

·         Manage the client's media buying and planning needs.

·         Place ads in print outlets like magazines and newspapers as well as on TV, digital and radio.

·         Carefully calculate Ad placement through research and analytical models to determine what is best for the client based on the product/service, the client's goals and budget.


Qualification and Experience:

·         Bachelor’s degree from an accredited College or University required.

·         3+ years of consumer communications experience with a Bachelor's Degree completed OR 1+ years of consumer communications with an MBA completed.

·         Brand Marketing experience; Agency experience; Job Marketing/Brand Management experience preferred.




Sales Assistant (Ref: 267)


  • Build and maintain the best possible relationship with existing and prospective customers.
  • Establish and maintain existing and potential customer relationships
  • Present and sell company products and services to existing and potential customers
  • Identify sales prospects and contact these and other accounts as assigned
  • Keeping in contact with existing customers in person and by phone
  • Making appointments with and meeting new customers
  • Agreeing sales, prices, contracts and payments
  • Meeting sales targets
  • Promoting new products and any special deals
  • Advising customers about delivery schedules and after-sales service
  • Recording orders and sending details to the sales office
  • Giving feedback on sales trends
  • Build relationship with new retailers as well as distributors.
  • Have to be flexible with targets as well as in timings.


Qualification and Experience:

  • First degree in any discipline
  • Minimum two years working experience preferably in sales 
  • Should have experience in retail and distributor handling.






  • Excellent in national language communication is must and Excellent communication skills, both written and verbal (English)
  • Provide VIP customer support and all technical issue resolution via phone, E-Mail and other electronic medium like MS Lync and etc.
  • Willingness to work in 24/7 Environment & Troubleshooting experience of consumer is must. (Required to work a rotating shift (1st/2nd/3rd with occasional weekends)
  • Proficient in Internet related applications such as E-Mail clients, MS office, windows OS and Web Browsers.
  • Should be able to do analytics on voice of customer and take out action items.
  • Able to work independently and efficiently to meet deadlines for support related email, phone calls and other electronic communications.
  • Self-motivated, detail-oriented and organized and ability to work independently and on a team to meet critical deadlines.
  • Ability to work well under pressure while maintaining a professional demeanor based on client requirements.
  • Any Ticketing system process knowledge to log all user requests in the system and Knowledge on call-logging / Incident Mgmt tool.
  • Help desk task like professional client service to Africa clients.
  • Very Good in Outlook related issues & Good knowledge on Email clients : Ms- outlook , Lotus notes.
  • Good in English and Hindi communication.
  • ITIL knowledge will be added advantage.


Qualification and Experience:






• Manage company’s mainframes, servers, information technology and computer systems • Meet with managers to discuss system requirements, specifications, costs and timelines • Coordinate and liaise with contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems • Troubleshoot hardware, software and network operating systems • Provide orientation to new users of existing technology • Train staff about potential uses of existing technology • Provide individual training and support on request • Maintain current and accurate inventory of technology hardware, software and Maintain log and/or list of required repairs and maintenance • Make recommendations about purchase of technology resources • Provide network access to all requiring staff • Install, monitor and maintain Foolproof and passwords • installing and configuring computer hardware operating systems and applications • Advise staff of security breach and/or change in password or security status


Qualification and Experience:

• First Degree in Computer Science or any related Courses (B. Sc) • Minimum of 3 years relevant experience on the job • Evidence of continuous development • Professional qualifications shall be added advantage


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