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Phillips Consulting Is Recruiting

Date Posted: 10/Apr/2014
Deadline: 30/Apr/2014

Phillips Consulting competes for the best talent.

Please check our open positions below. If you don’t see a position that interests you, click here to let us know how you can make a difference at Phillips Consulting.


Administration Manager

Job Responsibilities



  • Negotiate with vendors and external suppliers to secure the best service deals
  • Liaise with vendors to ensure effective service delivery; monitor performance to ensure delivery in line with agreements
  • Plan and coordinate store and housekeeping operations
  • Provide office supplies by liaising with departmental heads and relevant officers to ascertain departmental requirements

Fleet & Facilities

  • Oversee and ensure timely and effective maintenance of the company facility and assets
  • Manage office facilities to ensure safe and good working conditions for staff
  • Ensure expatriates have valid working papers at all times and are provided with facilities in line with agreed contract
  • Travel Desk management
  • Recommend cost saving methods to improve administrative efficiency across departments
  • Prepare periodic and ad-reports for management as required
  • Ensure timely payment of bills as approved
  • Drivers recruitment and management


  • Escalate security risks to necessary parties for resolution
  • Provide security reports on a periodic basis to management
  • Develop and implement security strategies to promote the safety of the business premises and all property and staff within it

General Administration

  • Control and manage the use of various assets; supervise deployment and usage of company assets as approved by Management
  • Provide historical reference by developing and utilizing filing and retrieval systems; ensure adequate record keeping of company assets, usage, deployment, maintenance etc
  • Organize meetings and other events; organize venues and other resources/requirements
  • Advise management on all issues regarding request and approvals for services and cost limits for eligible staff
  • Provide information on present and future administrative requirements to support strategic intent
  • Support the development and implementation of supporting policies and procedures for efficient administration across the organization; monitor and ensure compliance
  • Assist with the development and management of the administration budget
  • Manage the administrative team and its activities; facilitate team development; manage performance


  • Bachelors Degree in Business Administration or a related discipline
  • Relevant professional qualification is an added advantage
  • Minimum of 5 years administration and related experience, including managing administrative and support staff


Office Administrator

Job Requirements

  • Manage all correspondence (in-coming and out-going) and filing systems.
  • Manage approved budget and office expenditures.
  • Organise the office layout and maintain supplies of stationery and equipments.
  • Maintain the condition of the office and arrange for repairs when necessary.
  • Administer health and safety plans within the Zonal Office.
  • Coordinate meeting held at the Zonal office.
  • Coordinate and supervises all auxiliary staff such as cleaners, drivers and security officers to ensure a clean and organised environment.
  • Enforce all office protocols.
  • Attend to enquiries, queries and concerns of walk-in customers.
  • Ensure all utility bills at the Zonal Office are processed and promptly paid.
  • Serve as a liaison officer between the Zonal Office and the Head Office functions on administrative issues
  • Provide support to Head Office on administrative matters relating to the Zonal office.


  • Minimum of OND
  • Minimum of 2 years experience in a similar role



Head, Employee Benefits

Job Responsibilities

  • Develop strategies to run the Employee Benefits unit
  • Build and maintain a self-motivated team
  • Use data and market indices to project future sales to develop and implement business plans
  • Leading sales generation
  • Design and deliver innovative client solutions
  • Researching and preparing promotional material
  • Building new and maintaining existing business relationships
  • Reporting


  • Minimum of 8 years, with a track record in sales of Life and Health insurance
  • Minimum of 5 years in a managerial role
  • First degree in a relevant field with a minimum of second class lower


Head, Human Resources & Admin

Job Responsibilities


Strategy & Leadership

  • Provide direction, develop strategies, manage cost and resources, plans and budgets for the human resources and administration functions
  • Serve as subject matter expert and provide strategic insight on human resources and administration matters to support management decision making
  • Keep abreast of changes in the operating environment; ascertain implications for the business and advice management accordingly
  • Develop and implement enabling human resources and administration policies and procedures across the organization
  • Build and nurture strategic relationships and undertake cross-functional collaboration to enhance departmental effectiveness
  • Review, adjust and improve HR processes, procedures & policies to ensure adequacy and reliability
  • Provide leadership support for the department; facilitate development; manage performance; coach and mentor the team for high performance
  • Define departmental goals and key performance indicators (KPIs); track and monitor KPIs, and deploy appropriate interventions as required

Human Resource Administration

  • Develop and implement supportive and efficient administrative systems and processes to enhance business operations
  • Identify related risks; develop and deploy mitigating strategies
  • Lead negotiation of related service contracts; manage vendor relationships as well as other third party service providers
  • Communicate, monitor and ensure compliance with human resources, administrative and office practices and policies, as well as compliance with applicable laws and regulations
  • Supervise all administrative functions to ensure compliance to Company policy and regulations while enhancing efficiency and accuracy
  • Provide periodic reports to management on administrative activities that will serve as input to strategic decision making 

Human Resource Management

  • Drive the implementation of best-fit and effective practices across various human resource management areas including workforce planning, recruitment, performance management, compensation and benefits, career management, learning and development, employee relations



  • Bachelors Degree in Human Resource Management, Business Administration or a related discipline
  • Relevant postgraduate and/or professional qualification would be an added advantage
  • Minimum of 10 years professional experience including HR generalist and administration experience
  • Minimum of 4 years supervisory experience



Human Resources Manager

Job Responsibilities


  • Implement strategies to source for talent in line with the strategic focus of the business
  • Monitor recruitment process to ensure compliance to Company policies and guidelines
  •  Liaise with third party vendors on recruitment requests
  • Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks
  • Manage the organisation’s expatriate quota positions

 Learning & Development

  • Build and strengthen staff competencies through appropriate learning and development initiatives
  • Drive capability building, learning and development to address capability gaps and promote a learning culture
  • Develop and deliver leadership development programs

  Records Management

  • Act as relationship manager for HR-related service providers and other service providers; monitor and ensure performance in line with service agreements
  • Supervise the maintenance of all staff records to ensure accuracy and confidentiality

Employee Management

  • Provide benefits and compensation advisory support to management
  • Work with staff, senior management and executives to identify emerging issues and needs, and develop, implement and monitor approaches to address them
  • Support the development of HR policies and procedures; provide professional advice, monitor and ensure adherence
  • Expatriate benefit management and reporting
  • Track and monitor HR metrics attrition, recruitment, diversity etc in line with HR strategy.
  • Provide HR insight (including employee and industrial relations) to bear on all people related issues (people capabilities, organisation, leadership and culture)
  • Work with staff, managers and executives to develop and implement employee wellness initiatives and strategies
  • Provide professional advice and guidance to managers on various people management practices
  • Coordinate HR employee communications strategies including the intranet, newsletter and other forms of communication to staff
  • Drive and monitor workforce performance; support management via the provision of insightful reports and feedback on workforce performance and the performance management system



  • Bachelors Degree in Human Resource Management or a related discipline
  • Relevant postgraduate and professional qualifications would be added advantage
  • Minimum of 5 years experience in HR practice



E-channel Manager


Job Responsibilities


  • Build a simple website and implementing a robust and flexible back-end solution with the required modules to meet the requirements of the business and needs of the customer
  • Manage website and content updates according to changed promotion or special offers and newsletter preparation
  • Perform backups and ensure user accessibility to the site
  • Monitor site traffic and helps scale site capacity to meet traffic demands and performance expectations
  • Improve the portal's efficiency and designs the look and feel for the site.
  • Track and analyze web traffic statistics for periodic reporting and review of content effectiveness
  • Support the marketing activities for different online gaming portals including managing campaigns, social media, promotion, CRM, VoIP Management and retention activities
  • Set up and execution of online campaigns through channels such as affiliate marketing, email marketing and sponsorship marketing
  • Manage third party relationships such as Social Media agencies
  • Write interesting copy and proof reading copy produced by other team members
  • Develop online campaigns directed towards customers to drive activation and retention
  • Provide information on customer demographics to the Sales and Marketing department as input into product development



  • A Bachelors Degree in Computer Science or any related field
  • Relevant IT professional qualifications
  • Minimum of 5 years experience in a related role
  • Experience in a Retail, E-Commerce, Gaming or Transactional company will be an added advantage
  • Experience of online gaming or digital media industry preferred but not required 



Operations Specialist

Job Responsibilities 


Vendor Management

  • Liaise with Technical Partner to determine the labour requirements within the workshop
  • Work with the Technical Partners to respond to customer requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate
  • Escalate terminal down times to Technical Partners and follow through to ensure resolution within shortest possible time

Workshop Management

  • Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations
  • Monitor activities within the workshop for compliance of service delivery by Technical Partner to SLA
  • Ensure an organised and orderly environment within the workshop while agents are dropping off or collecting their terminals at the workshop
  • Monitor and maintain necessary records of all terminals and the spare parts requested for, kept in the store, repaired and reused
  • Operate logistics function to include distribution of terminals to Zonal offices
  • Promote a Health and Safety culture within the business

People Management

  • Identify staff that require on-going training and implement training opportunities to ensure their skills are improved
  • Provide feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance
  • Receive and review feedback from customers and follow up to ensure customer satisfaction
  • Provide on a period basis a report on the activities within the workshop


  • Bachelors Degree in Computer Science, Electrical Engineering or any related field
  • Relevant professional qualification
  • Minimum of 5 years work experience in a related role
  • Experience in working within a standard workshop environment will be an added advantage
  • Experience in managing IT vendors

Method of Application

Interested and qualified? Click the Apply now button to send your application

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