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Debit Collection & Recovery Specialist At Sigma Qualitas Limited

Date Posted: 17/May/2014
Deadline: 19/May/2014

Sigma Qualitas Limited recruiting to fill the position of:


Debit Collection & Recovery Specialist


  • Responsible for credit control and account receivable and debt recovery functions
  • The job holder must have a Bachelor Degree preferably in Accounting or any other related discipline with a minimum of 3 years' experience in credit management, debt collection and recovery. Experience in debt recovery under a telecom company will be added advantage.
  • As a Debt Collection Specialist, you will interact with consumers in negotiation for the collection of defaulted or delinquent payments on behalf of our clients. This will involve establishing contact with consumers and then either collecting the outstanding debt in one payment or working out a payment plan.
  • Administer Customer credit vetting and new customers on boarding procedures
  • Manage customer relationship in terms of payments
  • Ensure delivery of invoices to customers based on the agreed payment terms
  • Ensure all payment cheques are picked and remitted to Company bank accounts
  • Issue and ensure delivery of payment receipt to customers
  • Perform internal procedures such as booking of payment receipts, processing of credit notes and tax entries
  • Carry out account reconciliation and reconciliation meetings with customers on payment issues
  • Carry out telephone and email follow up and ensure collections are done as at when due
  • Monitor and update collections report.
  • Any other AR duties which might be required.

Job Requirements and Skills

  • Graduate Qualifications: A First degree Finance, B.Eng, B.Sc, B.Tech, Science or Technology Only from a recognized University REQUIRED.
  • Post Graduate Qualifications: Master's degree or Post Graduate Qualification would be of ADVANTAGE.
  • Previous Work Experience: 3-5 years' experience of working in a finance department with exposure to credit control REQUIRED.
  • Experience: 3-5 years' work experience ESSENTIAL.
  • Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE

Key Skills:

  • Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
  • Excellent communication skills at all levels
  • Results and target driven
  • Adept knowledge of Word, Excel are required
  • High standard of numeracy, accuracy with attention to detail
  • A team player with a flexible approach and a willingness to learn
  • Outgoing and confident personality who is able to operate at all levels
  • A self-starter who is pro-active and can set and achieve goals
  • Strong organizational and time management skills
  • Ability to recognize potential risks to the company that should be escalate.

How to Apply
Qualified and interested candidates should please forward their CV's to:[email protected] 


  • Required with your submitted CV are the following; your current earning information and your DOB. Your contact details should contain active phone numbers and email addresses. Review your CV every time you make a submission, one CV does not fit all jobs. Kindly note that we need the subject matter of your response to contain the Job Title you are interested in, the file type must be PDF or DOCX, the preference being word documents, any response that contains a file name such as 'My CV or My Resume' cannot be treated.
  • Short listing is based on the requirements in the given job descriptions below such as; qualifications required, years of experience, technology and industry exposure. All candidates for the list positions MUST have relevant and required work experience.

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