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Training Manager At Sheraton Hotels & Resorts

Date Posted: 30/May/2014
Deadline: Not Specified

Starwood Hotels & Resorts Worldwide, Inc. - One of the leading hotels and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St Regis, The Luxury Collection, Sheraton, Westin, Four Points by Sheraton, W, Le Meridien, Aloft and Element.

Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com.

We are seeking for employment dynamic, result-oriented and self-motivated person to fill the position below:

 

Training Manager

Ref: 20083468

Job Description
Position Purpose:

  • The Training Manager identifies training needs and develops cost effective training initiatives to achieve the hotel's goals, and ensures standards and procedures are constantly applied.
  • The ideal candidate for this role is efficient, enjoys leading and developing associates, has a positive demeanor and excellent communication skills.

Essential Function

  • Develop an effective annual Training Plan which meets the needs of associates as outlined in PMP's and which assists the hotel achieve its goals and objectives. Identify from ASI, GSI, LRA, Marketing Plan and other sources the potential training needs and action where required.
  • Liaise with Department Heads on regular basis regarding specific training requirements within their Departments and regarding attendance at planned training courses and develop training actions as required.
  • Publish an annual and quarterly calendar of training courses and ensure maximum attendance through clear communication to and liaison with Department Heads on a regular basis.
  • Develop, source and conduct training courses scheduled in the training calendar.
  • With support of Director of HR, structure and monitor the Hotel’s annual training budget and ensure all training expenses are kept in line with this budget, adjusting planned expenses / actions in line with changing hotel requirements.

Supportive Function:

  • Provide an advice service to both managers and associates on training opportunities, career choices, qualifications and other HR issues.
  • Develop effective links with partnership organizations such as Universities and Colleges, Training Providers, other Training Managers, etc.
  • Maintain accurate and up to date records of all training activities.
  • Ensure all requests for training by associates is responded to in a timely manner and follow up is conducted where appropriate.
  • Monitor the effectiveness of pre- and post course briefings to ensure maximum benefit from training courses and identify future training needs.
  • Monitor department training and on job training (dept induction, dept trainers, dept processes) and ensure consistency and quality of training.

Education and Experience

  • Bachelor degree required.
  • Minimum three years of experience in the Training department.
  • Previous experience in the hotel operations is required.
  • Must be familiar with Word, Excel, Email and Internet.
  • Must be able to show previous delivery and execution of business based projects.

Requirements
Specific Job Knowledge, Skills and Abilities:

  • Must be proficient in local language and English.
  • If English is the local language the individual must be proficient in one additional language.

Grooming:

  • Must maintain a neat, clean and well-groomed appearance per Starwood standards.

Method of Application

Interested and qualified? Click the Apply now button to send your application

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