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Branch Manager Segment Or Small Geography At Cummins Inc.

Date Posted: 30/Jun/2014
Deadline: Not Specified
  • Specialization Admin / Finance
  • Industry
  • Experience 0 year(s)
  • Location Nigeria

Branch Manager Segment or Small Geography-1400022K



Job Outline


·         Manages the day-to-day operations at a defined location; responsible for all functions and financial metrics in a group of branches in a specific business segment or small geography.              


Key Responsibilities:


·         Manages branches through Branch Managers.

·         Responsible for all functions and financial metrics for the group of branches.

·         Develops the Annual Operating Plan with input from Business Development and Branch Managers; manages the business to

·         the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecards, profit and loss

·         metrics, and asset metrics.

·         Manages market analysis for span of responsibilities.

·         Ensures business growth by managing annual marketing and sales plan; develops and maintains business relationships with

·         customers, and develops new business partners and alliances for the business segment or small geography.

·         Develops a deep understanding of Cummins’ business in the region, globally, and across all business units.

·         Manages customer satisfaction for the Branches as measured by Net Promoter Score and Lens of the Customer programs;

·         encourages a culture of customer service; recruits, develops, motivates, and retains high quality customer service employees.

·         Manages customer service through Branch operations.

·         Manages warranty submission and rejection; develops an understanding of repetitive warranty issues and provides feedback to

·         the organization to ensure product and service improvement; monitors Repair Event Cycle Time and implements improvements

·         within the branches.

·         Manages compliance with health, safety, and environmental standards and compliance; oversees health, safety, and

·         environmental audits.

·         Encourages a culture of corporate responsibility for the benefit of employees and the communities in which Cummins operates.

·         Manages, develops, and motivates employees; completes, agrees to and monitors work plans and Individual Development

·         Plans for Branch Managers










Education, Licenses, Certifications

·         College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.

·         Six Sigma Green Belt certification or Sponsor certification required.

·         Experience

·         Significant relevant experience required, including managerial and budgetary experience

Method of Application

Interested and qualified? Click the Apply now button to send your application

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