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EMEA Local HR Services Consultant At SAP

Date Posted: 13/Jun/2014
Deadline: Not Specified

SAP - As the world's leading provider of business software*, SAP delivers products and services which help accelerate business innovation for its customers. We believe that doing so will unleash growth and create significant new value – for our customers, SAP, and ultimately, entire industries and the economy at large - making the world a better place for people everywhere.
Today, more than 82,000 customers in more than 120 countries run SAP applications – from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations

(*) SAP defines business software as comprising enterprise resource planning, business intelligence and related applications such as supply chain management, customer relationship management, product life-cycle management, and supplier relationship management.

SAP is recruiting to fill the position of:

EMEA Local HR Services Consultant
Ref-Code: NG-58804882-EN-14-002

Location: Nigeria

Expectations and Tasks

  • Second level support for all kind of HR inquiries coming from employees and managers in accordance with Service Level Agreements
  • Keep HR Portal pages up-to-date and deliver input for HRdirect knowledgebase
  • Creation of HR statements
  • On-boarding of new hires and related administration
  • Administration of contractual changes
  • Involvement in exit procedure including exit interviews
  • Standard reporting including certain reports for authorities
  • Support during restructurings
  • Vendor interaction
  • Support alignment and HR shared service migration activities
  • Promotion of HR Shared Service Centre concept and support of local HR communication
  • Partner with other HR Service Specialists in EMEA, Process Specialists and HR Solution Centers, HRBPs and CoEs to solve open issues and improve our services

Work Experience

  • 2-5 years of work experience in similar role in HR
  • Customer service experience
  • Work experience in HR Shared Services
  • Experience working in multinational company Desirable
  • SAP HR system knowledge
  • Experience in working in a virtual team
  • Project management experience
  • Customer Relationship Management system usage desirable

Education and Qualification / Skills and Competencies

  • Business Degree preferred
  • Knowledge of employment law/ legislation
  • Professional communication skills; both written and verbal
  • Customer oriented
  • Quality driven, analytical and problem solving skills
  • Ability to work under pressure and to deadlines
  • Flexible / adaptable
  • Accuracy / attention to detail
  • Ability to work in international teams where team members are in different locations and belong to different cultures
  • Ability to plan and organize work well
  • Work well on own initiative and independently without supervision, must be self driven and motivated
  • Ability to work with confidential information
  • Good knowledge of HR processes
  • Excellent MS Office skills (Excel, Word, Outlook, PowerPoint)
  • English language skills written and spoken fluently is essential


Method of Application

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