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Graduate Merchant Quality Officer At DealDey

Date Posted: 04/Jun/2014
Deadline: 30/Jun/2014

Merchant Quality Officer

Purpose Statement:

The role holder will be responsible for liaising and communicating with merchants on product deals.

Key Accountabilities:

·         Working on product Schedules

·         Keeping merchants informed and responding to their queries

·         Building strong relationships with merchants

·         Making mystery calls to authenticate the fine prints of deals

·         Manage, analyze and review the mystery shopping process

·         Perform other associated responsibilities as assigned


Knowledge, Skills and Experience:

·         This position requires a University graduate or its equivalent with at least 1 year of working experience in a customer service function or in a similar position.

·         Highly detail-oriented and extremely organized

·         Good Interpersonal skills

·         Great negotiation skills and ability to network and influence people

·         Candidate must possess ability to multi task in a dynamic environment


The following skills are essential:

·         Analytical ability

·         Creative imagination and problem solving

·         Must be Computer Literate


Method of Application:

Interested candidates whose experience and competencies match the job profile should send their CV as an email attachment with the subject “Merchant Relationship Officer- DD/MS/MQO/0514” to [email protected]

Please note that only shortlisted candidates would be contacted.

Validity: 30th June, 2014

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