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Regional Manager Via JobTrolley

Date Posted: 11/Jun/2014
Deadline: Not Specified

Regional Manager

Our client specialises in the production of luxury modern kitchens since 1956 and is known for its range and quality of materials. As one of the finest Italian kitchen design firms, they are committed to research and development, staying ahead of trends, bringing new finishes and concepts to the portfolio each year.

A fantastic opportunity has arisen for an experienced and motivated Regional Manager to join their team due to growth and expansion of the organisation, an individual who can thrive in a fast paced and demanding environment. This role directly reports to the Managing Director.

As the successful candidate your principal activities will include;

Drive Sales, Profitability and Gross Margin Growth:

• Responsible to drive area sales and profit plans to budget through successful leadership, organizational plans, customer service, and outstanding execution of all field operations strategies, consistently across all stores.

• Know and manage the business by effectively using sales reports, assessing departmental results, and developing specific actions directly related to business development and growth, consistently across all stores.

• Lead and direct the development of department level sales goals and action plans for store teams directly tied into measurable results and timely and consistent execution.

• Know our customer by interacting with the customer in the show room and observing client behaviours, and associate/customer experience.

• Responsible to ensure that all associates are current and up to date with product knowledge, product use, and related product market application through a commitment to formalized training and development within prescribed time lines and standards.

• Accountable to ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans.

Customer Engagement:

• Customer engagement must be a point of differentiation aimed at quality, ideas, acknowledgment and inspiration, which leads to an emotional and loyal brand/customer attachment.

• Set high expectations for excellent customer service and hold the management team accountable to the measurable results associated.

• Responsible to manage the two branches consistently towards acceptable customer service scores, feedback, and conversion results.

• Ensure that each branch associate is trained and compliant with all basic inventory management/movement/receiving processes.

• Consistently execute quality inventory practices with receiving, restocking, transfers, and managing inventory discrepancies.

• Responsible to consistently and effectively communicate the company objectives to teams through organized and scheduled conference calls and email communication.

• Establish a process to ensure that branches have accountability to expectations on a consistent and timely basis.

Qualifications :

Person Specification:

• A visual eye for current trends, colour, inspiration and creativity.

• Design /Architectural background preferred

• Demonstrated time management organization and focus on ability to prioritize and multi task

• Ability to articulate thoughts into clear and concise written and verbal communication.

• Outstanding leadership skills. Inspiring interpersonal effectiveness to lead team, train talent and effect change.

• Willing and able to be a “doer” and “influencer”.


Minimum of 7 years

• A proven track record of strong performance in driving performance and key field operations metrics, coupled with successful and consistent organizational development history.

• Demonstrated experience in successful rollout and implementation of area-wide store presentation, sales, operating discipline, and communications initiatives.

• Revenue and profit making orientation.

• Proven background and experience associated with associate relations, asset protection, and legal compliance.

• Outstanding leadership skills. Inspiring interpersonal effectiveness to lead team, train talent and effect change.

• Track record of building talent. Able to balance the need of delivering a creative experience, and a profitable result.

• Bachelor’s degree required.

Interested applicants, please forward CV to [email protected]

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