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U-Connect Recruiting Business Or Process Analyst

Date Posted: 20/Jun/2014
Deadline: Not Specified
  • Specialization Admin / Finance
  • Industry
  • Experience 5 year(s)
  • Location Nigeria

Now Hiring: We are currently hiring to fill vacant positions in some of our clients companies:

The Operational Effectiveness & Compliance function in each of the OpCos will focus on the following key areas:
1. STOM Champion
a. Support the OpCo regarding all queries relating to existing business process, and the context within which they are formulated.
b. Identify opportunities for improvements.
c. Recommend opportunities for improvement to the Group Head of OE&C for review and discussion with the Process Owner/s.
d. Communicate changes to STOM to all within the OpCo, and provide training to the impacted functions.
e. Liaise with the Group Head of OE&C to set-up a rolling quarterly schedule for Stakeholder:
i. Periodic refresher training.
ii. Compliance review and reporting.
2. Project Support (OpCo)
a. Liaise with the Group Head of OE&C to set-up a rolling monthly schedule for Project Support
b. Project Management:
i. Facilitate project scope formulation
ii. Stakeholder management:
1. Identify stakeholders
2. Liaise with the Heads of Department to agree the allocation of the resource, and on what basis
iii. Co-ordinate the RAID register, and provide the Governance Team with a periodic RAG report
iv. Liaise with project stakeholders to deliver:
1. Project design
2. OPEX/CAPEX requirements
3. Budget reviews
4. 3rd Party management
5. Change management
6. Project deployment
7. UAT (User Acceptance Testing), Regression testing, BRT (Business Readiness Testing), CET (Customer Experience Testing)
v. Conduct 3600 review
c. Business Analysis
i. Perform business requirement:
1. Gathering, both functional and non-functional
2. Analysis and
3. Management
ii. Liaise with Internal and External parties
iii. Support the Project Manager in managing the scope, and escalate scope creep
iv. Monitor compliance to the following, and report non-compliance to the impacted stakeholders for resolution
1. Design to requirements
2. Delivery to design
d. Process Analysis
i. Liaise with the Group Head of OE&C to identify:
1. Existing sTOM processes impacted by the project
2. New processes introduced by the project and which require adding to sTOM
ii. Refer to 1 c and d above
e. Testing
i. Design the required UAT, Regression, BRD and CET test cases
ii. Issue the Test Exit Report
3. Operational Effectiveness Metrics
a. Liaise with the Group Head of OE&C in the design of new reports
b. Refer to 2 c above
c. Liaise with the Business Intelligence Business Analyst to facilitate automated Data Warehouse reporting.
4. Other
a. Provide any other ad hoc duties assigned from time-to-time by the Country Manager, Group Head of OE&C or any other person appointed by the Company for this purpose
5. Reporting
a. Provide the Country Manager and Group Head of OE&C with a weekly report containing;
i. Current week
1. Activity
2. Source (i.e. sTOM, Project Support, Other)
3. Status (and plan to re-align if behind schedule)
4. Escalation requirements
ii. Plan for next week


1. Five-to-eight years Telecommunications experience as a Business or Process Analyst or PMO.
2. Proven advanced Microsoft Excel ability.
3. Public speaking skills – i.e. experience as a trainer or member of a group such as Toastmasters.
4. Good written communication skills.
5. Strong interpersonal skills at all levels of the organization.
6. Prepared to travel nationally and internationally.
7. Highly energetic.


Method of Application:
Interested Applicants should forward their cv’s to ( [email protected])

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