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Front Desk Officer At EZ37 Solutions

Date Posted: 11/Aug/2014
Deadline: 29/Aug/2014

EZ37 Solutions is a Management and Human Resource Consulting and Training firm that provides professional, tailor- made, organizational development and manpower solutions.

Front Desk Officer

  • BSc. Or HND From Any Discipline
  • Min. 2 Relevant Year Experience
  • Female
  • Excellent Spoken And Written English
  • Knowledgeable In Work Place Computer Application Like MS Word & Excel

Job Description

Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Maintain medical records, technical library, or correspondence files.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

 

Tools used in this occupation:

 

  • Electronic funds transfer point of sale equipment — Credit card processing machines
  • Hospital intercom systems — Hospital intercom equipment
  • Notebook computers — Laptop computers
  • Photocopiers — Photocopying equipment

 

Technology used in this occupation:

  • Word processing software —  Microsoft Word
  • Spread Sheet – Microsoft Excel

 

Knowledge

 

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Computers Knowledge – Excellent with the use of MS Word & Excel.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

 

Method of Application

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