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Vacancy For A Front Office Executive (Port Harcourt)

Date Posted: 19/Aug/2014
Deadline: 26/Aug/2014

Our client is an insurance company seeking to hire a Smart, Reliable and Confident candidate for the position of a Front Office Executive in its Port Harcourt Office.


Job Location: Port Harcourt (Candidates MUST be resident in PH)

Job Summary:

The ideal candidate will act as the first point of contact on behalf of the company; Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitors’ arrival; Maintains security and telecommunications system.


Detailed Job Duties:

  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and departmental directories; giving instructions.
  • Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Schedule and maintain appointments diary.
  • Coordinate incoming and outgoing mails, packages, and deliveries.
  • Supply information regarding the organization, products, services and policies to clients on enquiry.
  • Deals with compliant tactfully, calmly and politely
  • Reports and document issues for resolutions.
  • Other important functions are Supervisor support, office harmony, crisis handling, office morale, customer service.
  • Any other duty as assigned from time to time.

Desired Qualities:

The Idle candidate should have superior organizational skills, be self-motivated, resourceful, detail-oriented, and energetic. Must be a team player and have outstanding writing, editing, data entry and proofreading skills.

Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple client/project queries at a time, are essential.


Qualification, Skills & Other Requirements:

  • OND !!!




  • Must have at least 2 – 3 years front office experience.


  • Must possess Telephony Skills, Good Verbal Communication, Multitasking Skills, Good Administrative Skills, Microsoft Office Skills and Listening Skills. Professionalism, Customer Focus, Organising, Informing, and Pressure Handling abilities are very essential.


  • Candidate is expected to have thorough knowledge of the insurance sector and its frame works to answer enquires correctly.
  • Candidate is also expected to be aware of the roles of other office employees for smooth referrals on enquire.



  • Salary is between N 40, 000 – N45, 000/ m (Based on experience)




  • Closing date is 26th August, 2014.

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