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MB Account Manager At Kantar Millward Brown

Date Posted: 15/Sep/2016
Deadline: 02/Nov/2016

Kantar is home to some of the world's leading research, data and insight companies.
Individually, companies such as Millward Brown, TNS, Kantar Media, Kantar Worldpanel, Added Value and The Futures Company are famous and highly respected experts in their fields. Collectively, they offer the most complete view of consumers – the way they live, shop, vote, watch and tweet – in over a hundred countries worldwide. For the benefit of our clients, Kantar connects these specialists as well as providing access to the wider WPP group of companies and other partners.

Job Title: MB Account Manager

Job Description

  • Lead and develop a team of researchers including, but not limited to, managing their performance appraisals, and providing them with training and development
  • Forge strong client relationships and high satisfaction level by building strong rapport and trust
  • Identify and act on new business opportunity amongst existing and new clients
  • Assist Account Director/ Group Account Director in management of revenue budgets set for clients
  • Prepare proposals independently
  • Analysing data, drawing recommendations and presenting to clients
  • Quality control and ensuring deadlines are met
  • Costing projects and monitoring costs on projects
  • Contribute towards Millward Brown learning
  • Take responsibility for the project process that includes:
      • Design of questionnaires/discussion guides
      • Preparation of all material for fieldwork/briefing fieldwork
      • Data and coding/checking and specking
      • Presentation preparation and delivery where required.
  • MB expects all employees to adhere to the requirements of our quality management system which is certified to ISO20252


o Staff focus (30%)

o Customer focus (30%)

o Financial (40%)

§ SOX Compliant (100%)

§ Chargeable time 75%

Important relationships


o Build a strong working relationship with your client service account team and other teams

o Build a strong and mutually respectful relationship with the operational departments within the company


o Develop a strong professional relationship with your clients

o Be an ambassador for Millward Brown at all times

Qualifications/Work Experience


o 3 year degree, preferably in Research, marketing, business, economics of social sciences

o Masters degree in above fields added advantage

Previous experience of:

o Preferably 5+ (at least 4+) years’ relevant market research experience in a research agency, client company, or management or marketing consultancy.

o Regularly presenting to clients

o Managing all stages of projects from brief to presentation

o At least one years experience managing a small team/line reports

Personal/Behavioural Competencies

o Project management

o Client orientation

o Interpersonal skills

o Organisation skills

o Self development

o Analytical skills

o Maturity to handle stressful / conflicting situations

o Analytical skills

o Integrity and high ethical standards

o Communication skills

Personal Attributes

§ A passion for brands and advertising, a curiosity to understand consumer thinking and opinion and, a desire to advise clients how to improve their brands performance in the market place

§ Must be hands on, high energy, confident team player

Preference will be given to local Nigerian Nationals or somebody who already resides in Nigeria.

About Kantar Millward Brown

We help clients build and grow their brands from strategy development through to marketing execution and assessment of brand performance and future potential.

Our mission is to provide research-based advice to help our clients successfully manage their brand assets and optimize the return on their media and communication investments and so create value for our clients, staff and shareholders.

Millward Brown at a glance, one of the world's top 10 full-service market research firms:

  • 77 offices in 50 countries
  • We work with 70% of top 100 US advertisers and 90% of the top 100 global brands
  • Experts in effective advertising, marketing communications, media and brand equity research
  • Conduct more brand and marketing communications research than any other company in the world
  • Over 65,000 ads copy tested (Link™) worldwide
  • Brand equity expertise with over 64,000 brands
  • Published papers, case studies, norms and internal knowledge bank
  • 35+ years' marketing research and brand consulting experience
  • Powered by insights, innovative thinking and a rich heritage, we focus on providing actionable solutions to address key business issues

Additional info

This position is the first step on the managerial rung:

  • Manage the day to day relationships with clients
  • Work in association with your Senior to manage a team of researchers, this includes
    • Taking responsibility to manage the day to day work allocation within your team
    • Play an active role in developing line reports, including training, mentoring and coaching them where necessary
    • Pitch for new business

How to apply

All interested applicants who meet the required qualifications should forward their CVs' and cover letters to

[email protected]

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