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Front Desk Officer At ERecruiter Nigeria

Date Posted: 19/May/2017
Deadline: 31/May/2017

eRecruiter Nigeria - Our client is a multinational retail chain specializing in household and consumer goods including cosmetics, stationery, toys, and kitchenware. It has been expanding globally since its establishment and have opened more than 1,800 stores around the world. They also created a new business style, which combines fashion and leisure together, becoming the main force in the department stores and shopping centers with catering, fast fashion clothing and entertainment industries. They currently have an opening for a Retail Interior Designer to be based in Lagos, Nigeria.

Front Desk Officer 

Job Profile

  • To provide a point of contact for incoming telephone calls, granting access to the building, and supporting the highest level of customer service for clients, staff, and visitors.

Key Responsibilities

  • Grant access to the building by appropriate implementation of visitors policy
  • Answer incoming telephone calls, assist callers, take messages, provide information, make community referrals, and direct calls to staff members
  • Update and maintain client information and program tracking.
  • Accurately document all activities. Notify appropriate supervisor and/or manager of any critical incidents or emergencies.
  • Route incoming paperwork to appropriate staff members.
  • Participate in agency activities and committees as needed or desired
  • Provide timely referral to the staff for appointments or other assistance.

Key Requirements

  • 2-3 years minimal experience in Front Desk Management/Administration
  • B.Sc in any related discipline
  • Due to equal opportunities, Females are Highly encouraged to apply
  • Must be Young (Below 30 years)
  • Must live within/around AMAC
  • Good telephone and e-mail etiquette
  • Exceptional communication skills
  • Conflict resolution skills
  • Good computer skills
  • Ability to work under stress
  • Pleasant personality
  • Ability to make good judgments and sound decisions
  • Human relation skills.

Applicants should send their applications using a concise cover note detailing suitability for the role and a well tailored CV's and a short cover note to: [email protected]

Only qualified candidates would be replied to.

Method of Application

Interested and qualified? Click the Apply now button to send your application

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