Search for Job Vacancies and Career Opportunities in Nigeria

Latest Career Openings At Dangote Group Nigeria

Date Posted: 23/May/2017
Deadline: Not Specified

The Dangote Group is a diversified and fully integrated conglomerate with interests across a range of sectors in Nigeria and Africa. Current interests include Cement, Sugar, Flour, Salt, Pasta, Beverages, Noodles, Poly Products, Transportation and real estate with new initiatives in the Oil and Gas, Telecommunication, Fertilizer and Steel sector of the economy.

 

SAP ABAP Solutions Specialist

Job Description

  • The SAP ABAP developer will have experiences with design, programming, documentation and testing of SAP applications based on functional requirements.
  • As SAP ABAP specialist you will be responsible for design of part of the solution and/or you will take part of the team development with ability to be promoted to the team lead position.

Your role will be:

  • Responsible for the ABAP development based on the technical designs
  • Performing complex ABAP programming, testing and debugging functions related to the implementation of SAP modules
  • Closely communicating with functional and business teams, understanding the requirements and transforming these into technical designs
  • Reporting quality of service
  • Taking ownership of the application development process and driving towards timely project conclusion

Requirements
What are we looking for?

  • Understanding of SAP ABAP development concepts, guidelines and SAP architecture
  • 3+ years of ABAP Technical/Development experience + hands-on programming experience
  • Hands-on implementation experience in SAP and the cross-function relationship between modules for forms, reports, interfaces, enhancements, BDC, LSMW, BADI, BAPI, workflow and other development work
  • Understand and be fluent in the Software Development Lifecycle (SDLC) and Quality Assurance methodologies for SAP upgrades and enhancement pack upgrades. Must be able to perform systems analysis and design activities in accordance with development methodology and institute best practices and appropriate standards
  • Strong knowledge and understanding of SAP Transport layers, IDOCs and interfaces and the different kinds of Transport Request and SAP best practices in handling transports
  • A basic understanding of key business processes an advantage
  • Experience with planning work and delivery to a plan
  • Strong problem-solving ability with proven attention to detail
  • Strong ability to translate functional designs/requirements into technical design
  • Excellent communication skills, including written and fluent spoken English

Benefits
A chance to be a part of the dynamic IT team driving digital change within Africa's premier indigenous manufacturing conglomerate.

 

Service Desk Analyst

Description

  • The Service Desk Analyst is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Analyst answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely fashion.
  • The Service Desk Analyst escalates unresolved problem/issues/requests to the proper tier 2 and 3 support team. Troubleshooting basic end user issues on various software applications, hardware, network and telecommunications systems and provide basic desktop support.

Duties
Specific duties include but are not limited to the following:

  • Primary responsibility is user support and customer service. Being present and available to clients requiring technical assistance.
  • Respond to questions from all emails and callers.
  • Become familiar with each client and their respective applications.
  • Learn fundamental operations of commonly used software, hardware, and other equipment.
  • Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software.
  • Become familiar with Service Desk policies and services.
  • Become familiar with the Systems, Network, Database, Engineers, administrators, developers, and each team in the IT Department.
  • Other duties as assigned by the Service Delivery Manager.

Requirements
General Requirements:

  • Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.
  • Ability to utilize the applications for Microsoft Office for support, reporting and documentation.
  • Excellent oral and written communication skills.
  • Ability to provide technical support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired.
  • Good problem solving skills; ability to visualize a problem or situation and think abstractly to solve it.
  • Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.
  • Creativity. Ability to think around problems and come up with creative solutions is helpful.
  • Ability to work with or without direct supervision

Operational Requirements:

  • Serve as the single point of contact within Dangote Group as well as group companies and subsidiaries for IT related issues
  • Dealing with hardware and application support queries and issues reported to the support desk
  • Take ownership and responsibility of an issues from start through to a successful resolution
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
  • Dealing with queries by following departmental procedures for fault resolution
  • The duties requires that the Service Desk Agent receives and logs work requests using ticketing applications such as Spiceworks or related applications
  • Ensures that supported customer accurately completes the approved work request with the date and time of submission
  • The Service Desk Agent must ensure the support team members close out their work orders properly
  • Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
  • Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas
  • Maintain adequate knowledge of operating systems and application software used to provide a high level of support
  • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures

Benefits
A chance to be a part of the dynamic IT team driving digital change within Africa's premier indigenous manufacturing conglomerate.

 

Microsoft Platform Specialist

Job Description
Your role will be:

  • Perform all of the Systems Administrator duties and support the integration of new technologies into new and existing systems
  • Diagnose and resolve complex hardware and software problems involving the application, the operating system, the hardware, and/or the communications infrastructure
  • Install, connect, configure, troubleshoot, and perform routine maintenance of operating system, software, hardware, third party COTS, and firmware on systems located on multiple networks
  • Perform security patches and upgrades
  • Maintain virtual systems, network switches, and data protection to include backups, data/disaster recovery, and data flow
  • Maintain all system documentation including certification and accreditation documents
  • Assist in database administrator duties, including maintenance, configuration, back-ups, and troubleshooting/resolving technical issues
  • Provides Windows Server, Active Directory, VMware, Exchange Server, Office 365, Microsoft Azure, SCCM Tier 2/3 support to group customers in an enterprise environment.
  • Troubleshoot, debug server based application(s) and/or IT infrastructure component(s)
  • Performs occasional after hour tasks, including but not limited to, restarting systems, application upgrades, hardware maintenance, etc.
  • Ensures all necessary documentation to operate and maintain the equipment and/or software is regularly maintained.
  • Performs performance monitoring and provides documentation of issues and recommendations to IT management.
  • Maintain and patch systems, software and applications to eliminate bug fixes, security vulnerabilities and maintain technology currency of systems and applications.
  • Participates in change management processes to include patch compliance which also includes Information Assurance Validation Testing.
  • Candidate should possess strong analytical and decision-making skills with the ability to participate in technical meetings.

Requirements
Desired Skills and Experience:

  • A minimum of 5+ years of experience is required
  • A Bachelor of Science Degree in Computer Science or a related field
  • Experience with Microsoft Windows architecture, design, implementation and management
  • 5+ years’ experience with Windows Systems Administration
  • Understanding of networking (L2-L3), TCP/IP, Internet Services (DNS, Load Balancing), and Firewalls.
  • Experience in managing Microsoft Active Directory to include implementation of GPOs, DHCP, DNS, Domain Controller replication, and organization unit management.
  • Experience in managing Windows systems running Windows Server 2008/2008 R2, and Windows 2012/2012 R2.
  • Experience in Operations and Maintenance; applying patches, fixes and security updates to Windows servers.
  • Experience in building, configuring, and managing Microsoft Windows servers in a multi-tenant enterprise environments
  • Experience in Enterprise Backup software to include Symantec Backup Exec, and Symantec NetBackup etc.
  • Experience in documentation of SOP guidelines, system procedures and baseline OS image
  • High skill set of Microsoft SCCM
  • High skill with Windows operating system commands/utilities/PowerShell (must - all applicants will be asked to read and write scripts during the interview process).

Benefits

  • A chance to be a part of the dynamic IT team driving digital change within Africa's premier indigenous manufacturing conglomerate.

 

Method of Application

Interested and qualified? Click the Apply now button to send your application

Apply Now  






Subscribe to FREE Job Alerts.

 



Subscribe to Job Alert
Filter Jobs
  • Location

    Industry

    Specialization

    Job Type

    Education

    Experience

Latest Jobs and Recruitment in Nigeria Today

JustJobsng is Nigeria's leading online jobs site, providing the latest job vacancies and recruitment in Nigeria in a variety of industries and locations in Nigeria.

Search for all job vacancies in Nigeria here on Nigeria’s #1 Job site. Everything latest jobs in Nigeria, Jobs in Nigeria, recruitment in Nigeria, vacancies In Nigeria and employment opportunities in Nigeria is our forte.

Browse our website and search current job opportunities that meet your search criteria. Our job services are FREE. We strive to post only genuine/Verified Jobs.

Sign up for latest jobs and recruitment offers in Nigeria today!