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Customer Relationship Manager At Multinational FMCG Company - Aldelia

Date Posted: 08/Aug/2017
Deadline: Not Specified

Aldelia’s global management strategy delivers specialised services to the Oil & Gas sector from dedicated teams in each key strategic region. From these centres we can support our clients locally by being able to take advantage of the local labour markets whilst also having the ability to resource candidates internationally for technical, engineering and higher level positions which require industry leading professionals with international profiles.
Each regional team is guided by a common set of processes and working practices within a robust operational structure to ensure a consistent high quality of delivery which our clients can depend on in any market.

Customer Relationship Manager 

Details

  • This role is a permanent role and location is based Gombe state.
    The client is looking for someone with below requirements;
  • In-depth knowledge of customer service policies and practices
  • Proficiency in CRM systems, MS Office applications
  • Thinking, analytical, problem solving skills
  • Active listening skills and high stress tolerance level
  • Strong leadership capabilities
  • Good supervisory and people management skills
  • Organizing and planning skills
  • Negotiation skills
  • Strong communication and influencing skills
  • Interpersonal skills 
  • B.Sc in any Social Science course
  • At least 5 years’ experience in customer service management
  • At least 2 years leading a Call Center operation

Method of Application

Interested and qualified? Click the Apply now button to send your application

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