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Customer Relationship Manager At An International Education Organisation - Transquisite Consulting

Date Posted: 13/Sep/2017
Deadline: Not Specified

An International Education Organisation in Lagos needs an experienced Customer Relationship Manager.

Some of your duties will include:

• Developing and implementing standards for ensuring customer satisfaction, dependence, and product/service patronage.

• Monitoring performance, managing pipeline reports and identifying new business opportunities.

• Collaborating with marketing/sales staff to develop personalized approach to product sales and marketing.

• Analyzing customer behaviour using spreadsheet programs.

• Traveling to various locations to solidify the relationship between our company and our client.

 

 

The ideal candidate should:

 

•           Have a bachelor’s degree in marketing, business, or management

•           Be able to effectively coordinate and organize customer relationship operations to ensure a satisfied clientele

• Be skilled in interacting with customers to build and establish positive work relationships

• Be skilled in conducting investigations to resolve complex customer issues.

•           Have 8-10 years’ experience in Customer Relations

• Have prior experience in sales, key account management or customer service field is necessary

•           Project management experience is a plus

 

To apply send a detailed copy of your CV and cover lette

Method of Application

Interested and qualified? Click the Apply now button to send your application

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