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Customer Service Executive At Bemil Nigeria Limited

Date Posted: 04/Oct/2017
Deadline: 31/Oct/2017

Bemil Nigeria Limited is a wholly indigenous company which has been at the forefront of providing Security Management, Cash-In-Transit / Valuable Protection and Security Consultancy & Training since its inception in 1978.

Customer Service Executive 

Job Description

  • Deals directly with customers either by telephone, electronically or face to face.
  • Ensures prompt response to all customer inquiries.
  • Handles and resolves customers’ complaints in a timely manner.
  • Keeps records of customers’ interactions and transactions.
  • Records details of inquiries, comments, complaints and records details of actions taken.
  • Maintains a comprehensive customer data base.
  • Ensures that all required customer meetings are scheduled, attended and documented.
  • Analyses and documents loss of clients.
  • Assesses guards’ uniforms/appearance during visits and issues reports.
  • Carries out regular Customer Satisfaction Survey.
  • Ensures strict compliance with the Company's Policies & Procedures.
  • Other duties as required in line with your skills, experience and role.

Applicants should send their applications and CV's to: [email protected]

Method of Application

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