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Customer Service Executive At SecureID Limited

Date Posted: 05/Aug/2018
Deadline: 17/Aug/2018

SecureID Limited alongside its subsidiary SecureCard Manufacturing is Africa’s leading Card manufacturing, Personalization/fulfilment and digital solutions company, offering superior end-to end Identity management and digital security solutions to Public Sector, Private Sector, Finance Sector, Telecoms Sector.

SecureID Limited is the first certified smartcard manufacturing plant in sub-Saharan Africa and is capable of manufacturing all kinds of cards including highly complex Polycarbonate Cards.

SecureID limited is headhunting for a #CustomerServiceExecutive.

Ideal/preferred candidate must have at least 5 years relevant working experience in Customer Service management . 

If you are the person we are looking for, please send your cv.

  • Only shortlisted candidates will be acknowledged and contacted. The roles and responsibilities include:
  •  Resolving product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Answering incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Attracting potential customers by answering product and service questions; suggesting information about other products and services.
  • Opening of customer accounts by recording account information.
  • Maintaining customer records by updating account information.

Closing date: 17th August 2018.

Method of Application

Interested and qualified? Click the Apply now button to send your application

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