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Client Account Officer At Thrive Consulting Limited

Date Posted: 13/Sep/2018
Deadline: Not Specified

Our staffing system is of utmost priority to us which is why we make sure we employ the best and most qualified set of people who are enthusiastic and passionate about their career.

We are a leading Health Insurance Company is seeking to fill the following position below in Lagos State:
Client Account Officer (Lagos)

Role Summary
This role shall be responsible for ensuring management of client experience and retention of clients.

Key Responsibilities

  • Conducting client on-boarding forums.
  • Communicate with clients on the phone, email, letters and face-to-face.
  • Organize periodic feedback and client education forums.
  • Investigate, document and solve all client service issues and escalate all unresolved service issues.
  • Handle all customer complaints and escalate all unresolved issues.
  • Attend all Pre-renewal meetings with clients.
  • Hospital visitations to critical clients on admission and those undergoing acute case management.


  • First Degree Graduate of an accredited college or university in medical, management or social sciences.
  • Minimum of three to five years of practical working experience in a similar role.

Method of Application
Qualified and interested candidates should send their application and Curriculum Vitae as an attachmen with the job title and location as the subject of the email.

Method of Application

Interested and qualified? Click the Apply now button to send your application

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