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Call Center Agents At U-Connect Human Resources Limited

Date Posted: 12/Feb/2019
Deadline: 13/Feb/2019

U-Connect Human Resources limited is a wholly owned Nigerian company with its head office in Lagos, Nigeria. Established in 2004, with an aim to transform your business into customer centers through our innovative Human Resources and pro-active Customer care solution.

The firm offers an array of services; personnel outsourcing, recruiting, customer services, quality management solutions, outplacements, and payroll administrations.

Call Center Agents

Lagos (Island and Mainland)

Job Description

  • He/She will be the liaison between the organization and its current and potential customers.
  • He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities
  • Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics.
  • Identifying customers’ needs clarify information; research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.

Requirements:

  • HND/B.Sc in any discipline.
  • Excellent spoken English with impressive interpersonal skills
  • Must be Fluent in English
  • 0-2 years' experience working in a related job role.
  • Must be resident in Lagos.
  • Remuneration Attractive Basic pay and other benefits

Method of Application

Applicants should send CVs to [email protected]

Method of Application

Interested and qualified? Click the Apply now button to send your application

Apply Now







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