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Debt Recovery Representative At Mwanga Limited

Date Posted: 22/Jun/2019
Deadline: Not Specified

Mwanga is a customer centric, technology driven business support firm that focuses on debt collection, customer data analysis for decision making and customer relationship management for growing and innovative businesses in Africa.

Tasks and Responsibilities

  • Ability to hit set target by collecting overdue loans and acts as the liaison between creditors and customers
  • To manage recovery of overdue payments from customers by reaching out and Acting as the liaison between creditors and customers and manages overdue accounts
  • The successful candidates should have the following minimum essential skills, knowledge and experiences in order to be considered at first shortlisting stage:
  • Speak and persuade customers to pay amounts due using available repayment methods
  • Give an accurate report on customers reached out to weekly on reason for delinquency
  • Self-driven to consistently hitting weekly/monthly target
  • Perform other assigned duties necessary to support the portfolio weekly
  • Follows-up delinquent accounts, updates and maintains accurate records
  • Excellent spoken and written English
  • Ability to prioritize and manage multiple responsibilities
  • A good negotiator
  • Solid team player who thrives on working in a fast-paced environment.
  • Possesses a moderate understanding of general aspects of the job.
  • Strong attention to detail and goal oriented
  • Active Listener
  • Being Persuasive to get commitment from the debtors

Interested in working with us? Send your CV along side your cover letter to [email protected]

Method of Application

Interested and qualified? Click the Apply now button to send your application

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