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Relationship Officer At CreditRegistry Nigeria

Date Posted: 24/Jun/2019
Deadline: 15/Jul/2019

CreditRegistry Nigeria, officially registered and licensed by the Central Bank of Nigeria (CBN) as CR Services (Credit Bureau) Plc., is Nigeria’s preferred credit bureau. Our company, in strategic technical partnership with CreditRegistry Corporation USA (“CRUSA”), has laid the foundation for fraud-proof, large-scale consumer and small business credit in Nigeria.

Relationship Officer

General Description

  • Provide first line support to customers
  • Drive credit report usage in line with revenue targets
  • Initiate and proffer ways to drive customer endearment to our products and services
  • Identify and propose new product and new feature requests raised by customers
  • Identify and nurture new market opportunities
  • Drive promotional/marketing campaigns
  • Work closely with the PSG team to ensure technical issues are resolved within the shortest possible time
  • Identify and recommend user training opportunities
  • Obtain competitive and market intelligence information on new trends, techniques and practices
  • Administer periodic customer surveys
  • Perform other duties as directed by the Head, Sales & Business Development

Requirements
Educational Qualification:

  • BSc degree or HND in any discipline

Skills/Competencies Required:

  • Good communication skills (oral and written)
  • Neat, articulate and confident
  • Attention to details and a well-organized approach to work
  • Must be a team player
  • Ability to work well under pressure
  • Integrity and discretion in handling confidential company information
  • Proficiency in MS Office (Word, PowerPoint & Excel)

Experience:

  • 1-3 years Experience in Customer Service.

Method of Application

Interested and qualified? Click the Apply now button to send your application

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