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Technical Support Staff At Interra Networks Limited

Date Posted: 12/Jun/2019
Deadline: 14/Jun/2019

Interra Networks Limited is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. We operate a BPO (Business Process Outsourcing) facility and provide technology-enabled services to the public and private sector. Our services provide our customers with world-class, convenient, reliable and cost-effective business solutions.

Technical Support Staff

Job Description

  • Actively monitor the health of all servers, i.e HDD space, Raid Health, Event logs, dirty Shutdowns etc.
  • Develop technical documentation, proposal, BOQ and presentation.
  • Engage clients in infrastructure inspections and develop network design inspection if the need arises.
  • Ensure the data Center is neat, tidy and cable management is top notch. Also ensure the Data Centre is locked at all times.
  • Weekly backup of all critical servers, testing recover plan. Design failover, recovery for all critical servers.
  • Submit weekly Report on data center activities.
  • Make sure the ECC is up at all times with no network issues.
  • Actively know about devices, (Switches and routers) enough to redesign the network.
  • Liaise with ISP vendors, to resolve issues when they come up.
  • Actively Monitor firewall application and note when abuse is in place.
  • Providing second level technical support for internal and external client’s emphasis on Network infrastructure/Security Appliance and services Appliance and service which includes: Microsoft Widows Server Services, Firewall, UTMs, Antivirus, IP surveillance solution, Elastix IP PBX “iNterra Intercom”, Emergency Call Taker, Asterisks, etc.
  • Perform other tasks that will be assigned by supervisor.

Person Specification

  • Software development and scripting skill.
  • Project management skill.
  • Knowledgeable in software development life cycles/methodologies.
  • Must be able to work flexible hours on site and remote.
  • Ability to work with minimal supervision and possess good organizational skills.
  • Strong interpersonal skills.
  • Very strong analytical and problem-solving skill.

Method of Application

Interested and qualified? Click the Apply now button to send your application

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